Sales Training and Onboarding Manager

Open Dealer Exchange•Southfield, MI

2h•Onsite

About The Position

700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. 700Credit offers an excellent compensation/benefit package.

Requirements

3+ years of experience in sales training, onboarding, sales enablement, account management, inside sales, customer success, or a similar field of experience.
Experience working within Salesforce CRM, including pipeline management, activity tracking, reporting, and documentation standards.
Ability to develop and deliver training programs for new hires and tenured employees.
Experience creating process documentation, learning materials, presentations, and coaching content.
Strong understanding of consultative selling, discovery, appointment setting, and account management principles.

Nice To Haves

Bachelor's degree in a field similar to Business Administration, Marketing, or Communications preferred, or equivalent professional experience accepted.
Experience creating process documentation, learning materials, presentations, and coaching content.
Strong organizational skills with attention to detail.
Excellent presentation and facilitation skills.
Knowledge of the automotive industry.

Responsibilities

Lead onboarding programs for all sales roles, including ISR, RAE, KAM, and Enterprise Sales, ensuring each new hire is set up for success from day one.
Coordinate onboarding activities with internal teams, including Salesforce access, phone system setup, system permissions, and sales tools and process documentation.
Track onboarding effectiveness and ramp-up timelines, while creating and maintaining role-specific onboarding plans and learning paths.
Develop and deliver structured training programs focused on product knowledge, appointment setting, discovery and qualification, value-based selling, Salesforce documentation standards, pipeline management, objection handling, customer retention, and account growth.
Facilitate recurring training calls, workshops, and skill development sessions to reinforce learning and support continuous improvement.
Coordinate initiatives such as sales training reinforcement, communication skills, and presentation skills development.
Support mentorship initiatives and career development programs, assisting managers with foundational coaching and skill reinforcement.
Develop meaningful sales and account management content, including call guides, discovery frameworks, dealer engagement materials, value proposition messaging, and competitive positioning documents.
Create standardized talking points and customer conversation guides to improve retention and growth opportunities.
Coordinate training efforts with the Compliance and Implementation teams, support new product launches and partner enablement initiatives, and bridge knowledge gaps across departments to improve customer experience.
Assist leadership with board presentations, executive decks, training videos, and AI-driven learning content.