Sales Trainer (AZ)

NerdWallet•Phoenix, AZ

7d•$85,000 - $117,000•Hybrid

About The Position

At NerdWallet, we're on a mission to provide clarity for all of life's financial decisions. Every small business has a unique story, and we're passionate about helping entrepreneurs access the financing they need to start, grow, and succeed. As part of our Small Business Sales team, you'll play a critical role in developing the sales professionals who make that mission possible. We're looking for a Sales Trainer who is passionate about developing people, elevating sales performance, and building a culture of continuous learning. This is a highly collaborative, hands-on role where you'll partner closely with Sales Leadership to onboard new Account Executives, coach existing team members, and reinforce the sales behaviors that drive exceptional customer outcomes. You'll spend time where it matters most—embedded with the sales team—observing live customer conversations, facilitating coaching sessions, analyzing performance trends, and helping representatives sharpen their consultative selling skills. If you thrive in a fast-paced environment, enjoy helping others succeed, and love translating coaching into measurable business impact, we'd love to meet you.

Requirements

3+ years of experience in sales training, sales enablement, sales coaching, or frontline sales leadership within a fast-paced, quota-driven organization.
A proven track record of onboarding new sales representatives and improving speed to productivity.
Experience coaching sales professionals through live observation, call reviews, role plays, and direct feedback.
A strong understanding of Challenger, consultative, and transactional sales methodologies.
Excellent communication, facilitation, and relationship-building skills.
The ability to deliver direct, actionable coaching while building trust and credibility across the sales organization.
Experience using sales and enablement technologies such as Gong, Salesforce, LMS platforms, or similar tools.
A data-driven mindset with the ability to connect coaching activities to measurable improvements in sales behaviors and business outcomes.
Willingness to travel approximately twice per quarter to support in-person onboarding, training, and coaching.

Nice To Haves

Experience selling or coaching within small business financial services, alternative lending, merchant cash advance (MCA), fintech, or another high-volume transactional sales environment.
Formal certification or experience with recognized sales methodologies such as Challenger, SPIN Selling, Sandler, or MEDDICC.

Responsibilities

Lead an engaging onboarding program that prepares new Account Executives to confidently navigate customer conversations, master our sales process, and achieve ramp expectations.
Deliver ongoing coaching through live call observation, call reviews, role plays, deal strategy sessions, objection-handling exercises, and pitch refinement.
Maintain a consistent presence on the sales floor, identifying coaching opportunities and providing timely, actionable feedback that improves performance.
Reinforce NerdWallet Small Business's Challenger-based and consultative sales methodology throughout every stage of the customer journey.
Coach representatives on discovery, objection handling, urgency creation, lender positioning, financing education, ROI articulation, follow-up strategy, and closing execution.
Become a subject matter expert on small business financing, alternative lending solutions, borrower profiles, lender programs, and deal positioning.
Partner closely with Sales Leadership, Business Development, Product, and Operations to ensure onboarding and coaching remain aligned with business priorities, market trends, and product updates.
Analyze call recordings, coaching observations, and performance metrics to identify recurring skill gaps and develop targeted coaching plans.
Create and continuously improve practical enablement materials including playbooks, talk tracks, call examples, role-play scenarios, and job aids.
Support frontline sales managers by reinforcing coaching best practices and driving consistency across teams.

Benefits

Industry-leading medical, dental, and vision health care plans for employees and their dependents
Flexible Vacation Time Off
11 holidays
Holiday company shutdown
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical after 5 years
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend
Cell Phone Stipend
Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
401K with 4% company match
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer-paid premiums