Sales Trainer

Improveit Home Remodeling • Charlotte, NC

1d • Onsite

About The Position

We are hiring the person who will build the sales team that carries our brand new Charlotte office. As our Outside Sales Trainer, you will own the three-week initial training that turns new hires into Design Consultants. You will prepare, facilitate, and assess every trainee, making the final decision on who is ready to run a lead in a customer's home. You will also own the onboarding experience end to end, partnering with HR and IT to ensure new representatives have a seamless start. This is a teaching role where your success is measured by the performance of your graduates in the field. Every representative selling in Charlotte will learn the job from you!

Requirements

• 5+ years of experience in Sales Management, Sales Training, Learning & Development, or Adult Education
• 5+ years of experience in the home remodeling industry, preferred
• Demonstrated success selling home improvement products
• Knowledge of residential construction, preferably windows, kitchens, or bathrooms
• Proficiency in modern sales techniques and strategies
• High proficiency in training, specifically adult education and sales concepts
• High proficiency in coaching, providing both high support and high challenge in a learning environment
• Very strong written and verbal communication skills
• The ability to assess and educate people from a wide range of backgrounds and experience levels
• Strong technical acumen with software and apps, specifically the Microsoft 365 Suite and Canva
• Highly organized, with strong attention to detail and accuracy

Nice To Haves

• Bachelor’s degree in Business, Management, Education, or a related field

Responsibilities

• Own onboarding for every new Outside Sales rep, including paperwork, class scheduling, sales kits, hotel arrangements, and logins across our sales tech stack.
• Communicate class time, date, and location to new hires, and answer their questions before they start.
• Partner with IT to ensure all iPads and training technology are ready and functional at the start of class.
• Partner with HR to ensure all onboarding paperwork and new hire information is completed promptly.
• Facilitate the three-week Outside Sales initial training using Improveit’s Pillars of Training and the IHR Sales System.
• Print and prepare the Learner’s Guides for each class.
• Assess each trainee and make the judgment call on who passes, collaborating with the Sales team to ensure graduates can run leads effectively.
• Build the Initial Training Reports for Sales Leadership for each graduating rep.
• Keep the Outside Sales leadership team updated on each new hire's progress throughout the class.
• Assist in facilitating and overseeing the 12-week new rep development program, including field ride-alongs to coach reps live.
• Facilitate cross-training for current reps on additional product lines as needed.
• Help Learning & Enablement leadership create new training content and update existing content.
• Facilitate Bootcamps and small-group training across our offices as needed.

Benefits

• Competitive Salary
• Paid Time Off : vacation, holiday, and sick time
• Health Benefits : medical and dental coverage options
• 401K Savings Program
• AFLAC Supplemental Insurance
• Career Advancement Opportunities : we promote from within!
• A positive, collaborative, and growth-oriented culture
• The stability of a 37-year-old company with an A+ BBB rating, plus the ground-floor energy of a brand-new market

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level