Training & Development Specialist

Virginia Tire & Auto • Tysons, VA

5d • Onsite

About The Position

Virginia Tire & Auto is seeking a knowledgeable Sales Trainer with extensive experience in automotive and/or retail environments to join their growing training team. The Sales Trainer will support the current training program and be responsible for the development and implementation of future programs aimed at enhancing the skills of the sales staff. The ideal candidate will possess an in-depth understanding of sales techniques and a high emotional quotient (EQ) to foster an empathetic approach to sales. This role requires a specialist capable of demonstrating and teaching these concepts effectively, including a train-the-trainer model, to ensure scalability and long-term growth within the organization. This position is in-person only and candidates must reside in the state of Virginia.

Requirements

• Bachelor’s Degree in a relevant field of study preferred.
• Must be a resident of Virginia and willing to commute to different locations around Northern Virginia.
• Minimum of 3 years of proven experience and success in Automotive Operations, Training, Leadership, and / or Instructional Design and Implementation.
• Minimum of 3 years of direct professional sales training in a retail environment.
• Ability to show measurable results of sales team training using key metrics.
• Strong background in sales strategy, conversion optimization, and closing techniques.
• High emotional intelligence (EQ), with the ability to teach and apply empathetic sales approaches.
• Demonstrated ability to design, implement, and improve effective sales training programs.
• Excellent communication, presentation, and interpersonal skills, including motivational techniques.
• Familiarity with train-the-trainer models and the ability to disseminate knowledge across teams.
• Flexibility and adaptability.
• Valid driver’s license and reliable transportation.

Nice To Haves

• Preferred experience in Docebo (LMS).

Responsibilities

• Develop, support and execute sales training programs focused on conversion improvement, closing techniques, and overcoming objections with an empathetic approach.
• Integrate automotive knowledge as product knowledge into sales training programs to ensure technical knowledge can be communicated to customers.
• Conduct needs assessments to identify training requirements that align with company goals and sales objectives.
• Create and publish critical KPIs that demonstrate performance improvements and align with business leadership requirements.
• Collaborate with Operations leadership to integrate sales training strategies with existing processes and structures.
• Monitor and evaluate the effectiveness of training programs through quality assessments and other data, adjusting as necessary to ensure maximum impact and efficiency.
• Provide one-on-one coaching and support to sales staff, focusing on skill enhancement and performance improvement.
• Stay abreast of the latest sales training techniques, technologies, and best practices to continually improve training effectiveness and outcomes.
• Evaluate the effectiveness of training programs and resolve identified issues or concerns.
• Partner with vendors to create a seamless training environment to include product and automotive/parts knowledge integrated into sales programs.
• Adapt to a dynamic environment and drive positive change.
• Will report to Learning and Development Manager.
• Perform other duties as assigned.

Benefits

• Low-Cost Health Insurance
• Industry Best Paid Vacation and Holidays
• Life & Disability Insurance
• 401(k)
• Gym Membership Reimbursement
• Paid Certifications and Trainings for Career Development
• Opportunities for advancement, including training programs where you get paid to learn

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level