Sales Technology Specialist

VSP Vision Care • Cynthian, OH

7d

About The Position

Perform system administration maintaining the integrity of Sales systems and act as the main contact for system related issues and enhancements. Act as main liaison and system expert for one or more Sales supported systems and handling all requests and system administration Identify and resolve complex system or process errors maintaining system integrity and data quality Provide education, assistance and coaching to improve user understanding and productivity Authorize and maintain system security for all users always ensuring appropriate level of system access.

Requirements

• Bachelor’s degree in Business Administration or related field or equivalent experience
• 2+ years of Sales or Client Services experience
• 2+ years of systems or process related analysis experience
• Excellent customer service and interpersonal skills
• Excellent communication, analytical and problem-solving skills
• Ability to negotiate skillfully in tough situations with both internal and external business partners
• Demonstrated ability to problem solve and troubleshoot simple to relatively complex systems or process issues and design specific solutions
• Ability to work independently and meet tight deadlines
• High level of computer proficiency with spreadsheets, word processing and database software and/or business systems
• Ability to understand relational and mainframe database systems
• Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties

Responsibilities

• Perform system administration maintaining the integrity of Sales systems and act as the main contact for system related issues and enhancements.
• Act as main liaison and system expert for one or more Sales supported systems and handling all requests and system administration
• Identify and resolve complex system or process errors maintaining system integrity and data quality
• Provide education, assistance and coaching to improve user understanding and productivity
• Authorize and maintain system security for all users always ensuring appropriate level of system access

Benefits

• eligible bonuses and commissions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees