Full-time Sales Teammate

The Buckle, Inc.•Sparks, NV

8d•Onsite

About The Position

The Sales Teammate’s primary responsibility is to fulfill Buckle’s mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The role provides friendly, engaging service and supports sales goals by helping Guests find and try merchandise, recommending additional items, sharing product knowledge, and building lasting Guest relationships. Sales Teammates also perform merchandising and operational tasks assigned by Store Management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The position contributes to recruiting, training, and development by recognizing recruiting opportunities, building relationships through Guest Loyalty and Guest Preferred, and maintaining a professional, respectful attitude. Teammates present merchandise to maximize sales, keep displays and the sales floor current and organized, and share product feedback. Operational duties include register and cash handling, following payment, exchange, security, and loss-prevention procedures, processing freight and merchandise transfers, maintaining a clean and shoppable store, and communicating concerns to leadership. The role has no supervisory responsibilities. Work is performed regularly in a retail store with a usually moderate noise level. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

No prior experience or training is required.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Physical ability to lift and maneuver 30 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Responsibilities

Greet Guests with a friendly, engaging attitude and provide legendary service.
Answer questions about the store and merchandise; recommend, select, and locate merchandise to meet Guest needs.
Suggest additional items and create a wardrobing experience; help Guests try on or fit merchandise.
Demonstrate products and share product knowledge and sales education with the Team.
Maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals set by Store Management.
Provide service throughout the store, including the Front 5, sales floor, fitting rooms, and register area.
Check out and bag purchases and prepare merchandise for alterations.
Handle exchanges and returns and use these interactions as showmanship opportunities.
Complete and use the Sales Presentation Guide daily; support Teammates’ presentations with the guide.
Meet or exceed performance standards for Buckle business builders and Guest loyalty, including fit appointments, Buckle credit card, and Guest Connect.
Place Special Orders or contact other stores to locate desired merchandise.
Build Guest relationships and develop a client-based business.
Perform leadership actions and maintain high standards whether or not a Manager is present.
Recognize recruiting opportunities using Jobs & Careers cards, email referrals, and Teammate Recommend.
Create relationships through Guest Loyalty and Guest Preferred and help maintain a positive floor culture.
Present merchandise to maximize sales and merchandise turn; stay current on the product range and provide product feedback.
Keep the sales floor sized and display new freight appropriately.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Open and close cash registers; use magnetic card readers; count money; separate charge slips, coupons, and vouchers; balance cash drawers; and make deposits.
Recognize and address security risks and theft; follow Loss Prevention guidelines, including daily bag and purse checks.
Learn and follow Point of Sale procedures and policies for payments, exchanges, and Loss Prevention.
Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
Maintain a clean, organized, and shoppable store.
Provide feedback to the Store Manager and Leadership Team regarding merchandise handling concerns.
Communicate policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Follow Buckle’s Code of Ethics, policies, procedures, and handbooks; contribute to a positive team spirit through customer service.
Complete special projects and other duties as assigned.