Full-time Sales Teammate

The Buckle, Inc.•Rapid City, SD

13h•Onsite

About The Position

The Sales Teammate’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by Store Management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. There are no supervisory responsibilities. No prior experience or training is required. Sales Teammates provide friendly, engaging service; help Guests find and try on merchandise; recommend additional products; demonstrate product knowledge; process purchases, returns, and exchanges; and build lasting Guest relationships. They also support sales goals, recruiting and team development, visual merchandising, and store operations. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. The role is performed in a retail store, where noise levels are usually moderate. Teammates regularly stand and walk and may need to lift and maneuver up to 30 pounds throughout the store and backroom. Full-time benefits are available after any applicable waiting period.

Requirements

No prior experience or training required.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to regularly stand, walk, handle or feel items, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasionally sit.
Physical ability to lift and maneuver 30 pounds throughout the store and backroom.
Close, distance, and color vision; peripheral vision; depth perception; and ability to adjust focus.

Responsibilities

Greet Guests in a friendly, engaging manner and provide legendary service throughout the store.
Answer questions about the store and merchandise, recommend products, help Guests locate items, and suggest additional merchandise to create a wardrobing experience.
Demonstrate product knowledge and share product and sales education with the team; stay informed about sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, total net sales, and other performance goals set by Store Management.
Provide service in the front-of-store area, sales floor, fitting rooms, and register area; help Guests try on or fit merchandise, check out and bag purchases, and prepare merchandise for alterations.
Handle exchanges, returns, special orders, and requests to locate merchandise at other stores; use these interactions to strengthen Guest relationships and service.
Use the Sales Presentation Guide daily and support Teammates’ presentations; meet or exceed standards for business builders and Guest loyalty, including fit appointments, Buckle credit card, and Guest connect.
Build and maintain Guest relationships and develop a client-based business; consistently demonstrate leadership actions and high standards, whether or not a Manager is present.
Recognize recruiting opportunities using Jobs & Careers cards, email referrals, and Teammate Recommend; create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude and contribute to a positive floor culture.
Present merchandise to maximize sales and merchandise turn; stay current on product range and share product improvement ideas and feedback.
Keep the sales floor sized and ensure new freight is appropriately displayed.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Open and close cash registers; use magnetic card readers; count money; separate charge slips, coupons, and vouchers; balance cash drawers; and make deposits.
Recognize security risks and theft and know how to prevent or handle them; follow Loss Prevention guidelines, including daily bag and purse checks.
Learn and follow Point of Sale procedures and policies regarding payments, exchanges, and Loss Prevention.
Perform merchandising tasks, including handling freight, re-merchandising, preparing displays, price markdowns, and transfers.
Maintain a clean, organized, and shoppable store; provide merchandise-handling feedback to the Store Manager and Leadership Team.
Report policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources promptly and confidentially.
Understand and apply Buckle’s Code of Ethics, policies, procedures, and handbooks; perform duties with a high level of customer service and a positive team spirit.
Complete special projects and other duties as assigned.