Sales Team Manager - Calgary

Neilson Financial ServicesCalgary, AB
CA$75,000 - CA$90,000Onsite

About The Position

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading provider of innovative, simple and great-value direct life insurance products. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia in addition to our UK operations. We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and high-achieving environment. The ideal candidate will elevate team performance and ensure excellence at every turn.

Requirements

  • Proven expertise in inside sales or contact center environments.
  • Extensive management experience within the insurance industry.
  • Results-driven professional known for integrity and genuine customer empathy.
  • Natural leadership abilities to inspire and guide a team of high-achieving sales professionals.
  • Background in hands-on sales coaching and skill development.
  • Outstanding communication skills, with the ability to make an immediate positive impact in conversations.
  • Ambitious mindset focused on continuous improvement and innovative thinking.
  • Open-minded and adaptable to new approaches, challenging traditional industry norms.
  • Willingness to commit to a 37.5-hour workweek, potentially including weekends (Monday to Saturday) as needed.

Nice To Haves

  • Preferred active Life License and LLQP qualification.
  • Bilingual proficiency in French and English, a significant asset

Responsibilities

  • Orchestrating optimal sales performance by fostering a customer-focused, high-energy atmosphere within the team.
  • Conducting impactful one-on-one sessions with Sales Advisors, offering personalized coaching and development plans to enhance their performance.
  • Inspiring and engaging the team through effective team meetings, Buzz sessions, and incentives to consistently achieve outstanding results.
  • Managing the completion and timely updating of weekly and monthly trackers, dashboards, and performance reports, taking full accountability for team results.
  • Staying up to date with insurance products, processes, industry best practices, and competitor activity.
  • Upholding a positive, supportive, and engaging leadership style when communicating changes, updates, or launching new initiatives.
  • Making a substantial contribution to the team's success and the company's overall objectives.
  • Embodying the core values of the company: Customer Focused, Results Driven, and Team Spirited.

Benefits

  • We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.
  • Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.
  • We use AI to assist with parts of our screening process and for interview note-taking. All hiring decisions are made by humans.
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