Sales Team Leader

IRIS GALERIE•Annapolis, MD

17h•Onsite

About The Position

Iris Galerie offers the unique experience of revealing the beauty of our eyes through a unique macro photography process. As a couple, family or solo, our customers can discover their eyes as they have never seen them before and immortalize them through a wide range of formats and finishes. Iris Galerie offers its clients an artistic, community-based experience full of surprises that appeals to everyone. If you want to take part in a real human adventure and contribute to the growth of our brand, come join us and take up the challenge of supporting our teams and our franchisees in their daily development.

Requirements

Experience in team supervision or leadership in a retail or service environment
Positive and motivating leadership style
Schedule flexibility (weekends and evenings may be required)
Strong communication skills and professional presentation
Organized, proactive, and solution-oriented
Multilingual (2–3 languages spoken) is a strong asset
Comfortable with digital tools (Adobe knowledge is a plus)
Interest in art, photography, or customer experience-focused environments

Nice To Haves

Adobe knowledge is a plus
Multilingual (2–3 languages spoken) is a strong asset

Responsibilities

Lead, support, and motivate a small team to deliver outstanding customer service and achieve sales goals
Welcome and advise customers, ensuring a memorable experience in line with Iris Galerie’s values
Oversee the gallery’s daily operations and ensure procedures are followed
Drive sales performance through proactive leadership and on-the-floor coaching
Ensure visual presentation and cleanliness of the gallery meet brand standards
Participate in training new team members and supporting onboarding when needed
Create and manage staff schedules to ensure proper coverage based on gallery needs
Report key feedback and performance metrics to the Store/Assistant Manager