Sales System Analyst
About The Position
SCAN is a nonprofit health organization serving over 500,000 people across multiple states with nearly five decades of experience. They are dedicated to improving care for older adults through various health models and care delivery systems. SCAN is looking for individuals who are curious about AI and its potential to transform operations and member services. The organization is committed to improving the state of the world and fostering equality in their communities and workplaces, aiming for a workforce that reflects the community through inclusive programs and initiatives.
Requirements
- 1-3 years of related experience preferred.
- Associate's Degree or equivalent experience preferred.
- Performs work under direct supervision.
- Handles basic issues and problems, and refers more complex issues to higher-level staff.
- Possesses beginning to working knowledge of subject matter.
- PC Skills including: Email, Word, Excel, PowerPoint.
- SQL Skills/Abilities including: technical expertise, debugging skills, problem-solving skills, design expertise.
Responsibilities
- Facilitate core functionality, enhancements, testing, and sales support of the respective Sales system and interface with other key systems (commission and member).
- Enable business processes with technology and process solutions as a “super user”.
- Resolve system issues.
- Develop routine and ad hoc Sales Leadership reports.
- Act as a key analyst for sales business processes.
- Support and maintain system performance.
- Develop and maintain all reporting required to support the commission process, including preparing bonus and incentives.
- Monitor the system, test, and implement system enhancements.
- Contribute to team effort by accomplishing related results as needed.
- Assist users with troubleshooting system issues, identify areas of improvement, and develop and implement solutions.
- Facilitate data integrity of the system with knowledge of business rules and processes.
- Develop and maintain daily, weekly, and monthly sales metrics reporting.
- Conduct ongoing analyses by sales channel, distribution, product, and market.
- Create ad hoc reports as needed.
- Maintain working knowledge of all CRM system capabilities, functions, user needs, and business processes.
- Assist in the development of business requirements and operations requirements.
- Support system implementations such as electronic enrollment, file transfers, commission interface, web-site links, data exchange, and electronic agent contracts with contracted entities.
- Actively support the achievement of SCAN’s Vision and Goals.
- Perform all other duties as assigned.
Benefits
- Base salary range: $25.38 to $36.33 per hour
- Annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
- Excellent 401(k) Retirement Saving Plan with employer match and contribution
- Robust employee recognition program
- Tuition reimbursement
- Competitive compensation and benefits program
- Excellent Retirement Savings program
- A work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
