Sales Support Specialist - $24 - $26hr

PharmaSourceDirect•Englewood, CO

4d•Onsite

About The Position

Pharma Source Direct, an Active Pharmaceutical Ingredient (API) wholesale company located in southeast Englewood, is seeking a self-driven Sales Support Specialist to help ensure customer satisfaction and support the sales team. The role combines customer service, administrative support, order coordination, recordkeeping, and assistance with sales materials and activities. The position is hourly, onsite, and offers a starting wage of $24–$26 per hour. Operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

Three years of experience in customer service, sales support, or administrative assistance.
Analyst experience with a critical mindset and problem-solving capabilities.
Strong verbal and written communication skills and a customer-focused approach.
Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
Proficiency in Microsoft Office, especially Excel, as well as Word and PowerPoint.
Ability to work independently with minimal supervision and collaborate effectively in a team environment.
Flexibility to adapt to changing priorities and deadlines in a fast-paced work environment.
Positive attitude, strong work ethic, and willingness to learn and grow in the role.

Nice To Haves

Bachelor's degree in business administration, marketing, or a related field preferred.
Prior knowledge of QuickBooks preferred.
Understanding of the pharmaceutical compounding industry and related experience preferred.
Direct knowledge of GMP (Good Manufacturing Process), FDA regulations, and GDP (Good Documentation Practices) preferred.

Responsibilities

Respond promptly and professionally to customer inquiries by phone, email, and other applicable communication methods.
Support the sales manager with administrative tasks, including scheduling appointments, organizing meetings, and managing calendars.
Coordinate with internal departments to ensure timely and accurate processing of orders, shipments, and deliverables.
Collaborate with the sales team to follow up on sales inquiries and support sales personnel.
Maintain and update accurate records of customer interactions, regulatory data, sales activities, prices, and other relevant information in Salesforce CRM.
Assist with preparing sales proposals, contracts, and presentations as needed.
Stay informed about company products, services, and industry trends to address customer inquiries and promote sales opportunities.