Bilingual Sales Support Specialist

Monarch StaffingMiami, FL
Remote

About The Position

We are seeking a motivated and customer-focused Sales Support Specialist to join our growing team. This is an excellent entry-level opportunity for bilingual professionals looking to build a career in sales and customer engagement. While this is a remote role, candidates based in the Miami, FL area are strongly preferred.

Requirements

  • Bilingual required (English/Spanish)
  • Must reside in or near Miami, FL
  • Windows-based computer/laptop and reliable high-speed internet
  • Strong verbal and written communication skills in both languages
  • Comfortable handling high call volumes and customer interactions
  • Detail-oriented with strong data entry and documentation skills
  • Basic technical proficiency (phone systems, CRM tools, internet navigation)
  • Quick learner with the ability to understand and explain products confidently

Nice To Haves

  • Spanish language proficiency preferred

Responsibilities

  • Make high-volume outbound and inbound calls to schedule appointments, generate leads, and qualify prospects
  • Communicate effectively with both English- and Spanish-speaking customers
  • Present products and services clearly and professionally to potential clients
  • Follow up on leads to drive engagement and conversion
  • Maintain accurate records of customer interactions and data
  • Meet or exceed monthly and quarterly performance goals

Benefits

  • Commission
  • Temp-to-Hire opportunity
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