Sales Support Specialist (US)

BARE International•Fairfax, VA

1d•Onsite

About The Position

BARE International is a global customer experience and market research company engaged in creating value by delivering actionable insights to our clients which strategically impact the improvement of their customer experience. Our vision is to “inspire excellence.” This position's summary is to support the Business and Sales Development of the US Division within BARE International.

Requirements

Comfort using AI-enabled tools to optimize sales and operational processes
Positive, collaborative team attitude
Strong written and verbal communication skills
Resourceful, creative problem solver
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Proficiency in Microsoft Office

Nice To Haves

Customer experience, market research, or mystery shopping experience preferred
Bachelor’s degree or some college coursework preferred
Ability to positively and successfully interact with audiences at all levels of an organization.
Ability to present to different level stakeholders internally and externally.
Willingness and ability to demonstrate a growth and learning mindset towards client initiatives and BARE’s service offerings.
Customer Experience Research/Mystery Shop Industry experience preferred.
Ability to attend in-person workdays in CA or VA office(s) if requested.

Responsibilities

Generate and qualify sales leads in partnership with Business Development leadership.
Assist with proposal creation in coordination with Marketing.
Track submitted proposals and provide status updates to internal teams and management.
Prepare presentations, proposals, cost estimates, and briefing materials for internal and external meetings.
Support day-to-day administrative needs of the Business Development team.
Create, maintain, and update client databases, mailing lists, and sales pipelines.
Learn and become proficient in BARE’s internal CRM and business development tools.
Respond to incoming sales and general inquiries via email and phone in a timely, professional manner.
Coordinate client meetings, appointments, conferences, and internal planning sessions.
Develop and maintain an understanding of customer/guest experience, market research, and mystery shopping.
Research current and potential BARE service offerings for the US market to support lead generation and sales efforts.
Communicate with Business Development teams in other BARE offices regarding global and multi-market projects.