Sales Support Specialist - West (REMOTE)

Atlas Roofing Corporation•Atlanta, GA

13d•Remote

About The Position

Atlas Roofing Corporation’s Shingles, Underlayments & Ventilation division is seeking a remote Sales Support Specialist to support the West sales team. The position reports to the Sales Training & Development Manager and works closely with the Sales Director and Regional Sales Managers. The schedule follows Central Time, 8:30 AM–4:30 PM. The specialist supports sales operations through reporting and documentation, contractor follow-up, Salesforce data management, general administrative assistance, sales training and marketing help desk support, and event preparation and follow-up. The role requires customer-focused communication, organization, accuracy, independence, and the ability to manage multiple projects. Travel is required up to 5% minimum by various modes of transportation.

Requirements

Minimum of 5 years of relevant experience.
Strong knowledge of Microsoft Office 365, including Word, Excel, and PowerPoint.
Ability to work independently in a remote location with minimal supervision.
Professional demeanor, including appropriate dress and communication.
Timely response to customer requests and commitment to resolving customer issues promptly.
Attention to detail and ability to manage multiple projects.
Self-motivation and ability to prioritize tasks with minimal supervision.
Adherence to high standards of ethical conduct in business dealings.
Ability to travel up to 5% minimum by various modes of transportation.
Ability to frequently lift products and samples weighing between 10 and 50 pounds.
Ability to perform the physical activities and work in the environmental conditions described in the job posting.

Nice To Haves

Bachelor’s degree preferred.
Experience with Salesforce preferred.

Responsibilities

Prepare and organize sales reports and manage sales documentation in collaboration with the Sales Training & Development Manager, Regional Managers, and Directors.
Follow up with contractor customers on administrative tasks related to warranty issues and program renewals, and provide training as needed.
Maintain and update contractor data in Salesforce, ensuring accuracy and timely follow-up with representatives or customers.
Assist with Salesforce requests and data management as needed.
Provide general administrative support to reduce the workload of sales representatives.
Manage help desk requests from sales representatives related to general training and ProForce / PRO Portal questions.
Order samples and literature for events and sales activities as needed.
Assist with post-event training support.