Sales Support Specialist

Dixon Valve•Chestertown, MD

3d•$22 - $32•Onsite

About The Position

The Dixon Group is seeking a Sales Support Specialist to join its team in Chestertown, Maryland. The role works closely with the Regional Sales Manager to support sales initiatives, coordinate training, assist with new product launches, and manage key customer relationships. The successful candidate is organized, customer-focused, communicates effectively, and can work with CRM systems in a dynamic team environment. The position is based at 1 Dixon Square, Chestertown, MD 21620, and works Monday through Friday from 8:00 AM to 5:00 PM. The pay range is $22.00 to $32.00 per hour. The company does not provide U.S. work sponsorship. The Dixon Group is a global, family-owned manufacturing company with more than 100 years of operation in the United States. Based in Chestertown, Maryland, it has distribution centers worldwide and describes its culture as diverse, values-based, supportive, and collaborative. The company encourages military veterans to apply.

Requirements

High school diploma or equivalent required.
1 to 2 years of experience in customer service, sales, and/or data analysis required.
Strong interpersonal skills and an outgoing, positive, professional attitude.
Excellent written and verbal communication skills.
Ability to establish and build lasting customer relationships.
Strong time-management skills and exceptional attention to detail.
Self-starter with high motivation and a strong work ethic.
Proficiency with Microsoft Office applications.

Nice To Haves

Bachelor's degree preferred.
3 to 5 years of experience in industrial sales preferred.
Prior experience with Salesforce or similar CRM software is a plus.

Responsibilities

Make outbound sales calls to selected customers to promote products and services.
Research and identify sales and product trends and provide actionable analysis to the sales team.
Coordinate and track growth programs for key distributors.
Handle special projects, research, and administrative assignments as needed.
Use Dixon's CRM program to record and communicate customer interactions accurately.
Participate in regional calls and meetings and coordinate training efforts.
Provide daily operational guidance, performance feedback, and workflow management.
Coordinate project-based pricing and quotes.