Sales Support Specialist

Church Mutual Insurance Company, S.I.Merrill, WI
Hybrid

About The Position

This role assists the Commercial Markets Group with maintaining unit operations by prioritizing and disseminating information. The specialist will create letters and bulletin announcements, maintain unit files, and generate reports as needed. This position also serves as the sales point of contact for the customer database system.

Requirements

  • A minimum of two years' successful related general office experience, including knowledge of Microsoft Word, Excel, and PowerPoint.
  • Demonstrated ability to organize and prioritize work for a department or team as well as individual work.
  • Excellent interpersonal skills, including an ability to work with a wide variety of individuals to meet their needs.
  • Ability to work independently and in a team environment.
  • Strong ability to effectively communicate both written and orally.
  • Solid decision-making and analytical skills.
  • Ability to creatively develop new ideas.
  • Excellent organizational skills and the ability to multitask.
  • Full knowledge of Microsoft Suite of programs (Excel, PowerPoint, and Word).
  • High ethical standards and confidentiality.
  • Must maintain a high level of confidentiality.

Nice To Haves

  • Two-year degree in administrative assistant is highly desirable.

Responsibilities

  • Assist Commercial Markets sales management to effectively maintain operations of the unit.
  • Prioritize volumes of information related to the Commercial Markets Group and respond as appropriate to phone or email requests for information, some of a highly confidential nature.
  • Create letters and bulletin announcements for Commercial Markets Group.
  • Create, maintain, and distribute reports, providing information to various departments as necessary.
  • Maintain files and manuals for the department.
  • Provide assistance in the periodic updating of information in the customer database system. Keep current on system upgrades.
  • Setup marketing leads in the customer database system.
  • Order office supplies and furniture for Commercial Markets Group as requested.
  • Identify the demographic coding and perform table maintenance.
  • Calculate and submit payment of Affinity Management Fees.
  • Assist in the administration of the company vehicle program.
  • Issue certificates, loss runs, and premium reports for various Affinity Groups.
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