Sales Support Specialist - OEG SA
About The Position
GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. At GreatAmerica, our Sales Support team members are integral to delivering the GreatAmerica Experience. We prioritize our customers' journey, ensuring every interaction is seamless and personalized. As an extension of sales, we are strategic partners—collaborating closely with our team to understand and address the unique needs of each customer. As a Sales Support Specialist, you’ll be the go-to expert for our customers and internal teams, ensuring smooth execution of financing programs and driving value at every step.
Requirements
- High school diploma required; Bachelor’s degree in Business or related field preferred.
- 1+ year of customer relationship or financial services experience preferred.
- Proficiency in MS Office and ability to navigate multiple systems.
- Honesty & Integrity
- Customer Orientation
- Accountability & Tenacity
- Professional Communication
- Adaptability & Collaboration
- Active Listening & Accuracy
- Time Management & Organization
- Relationship Building & Interpersonal Skills
- Detail-Oriented & Solution Driven
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
Responsibilities
- Provide prompt, accurate, and consistent support that meets or exceeds quality metrics.
- Shepherd transactions through each stage of the sales process—from credit decisions to agreement creation and data gathering.
- Proactively identify and resolve issues, ensuring smooth transactions and long-term customer satisfaction.
- Educate customers on the leasing process and execute tailored solutions that add value.
- Build strong relationships and act as a trusted advisor, consulting on services and capabilities that benefit the customer.
- Partner with sales teams to propose strategic recommendations and support customer programs throughout the agreement lifecycle.
- Serve as a technical expert in rate calculations and system processes.
- Facilitate onboarding and training for customers, helping their businesses grow efficiently.
- Act as an extension of our customer’s organization, delivering solutions with professionalism and care.
Benefits
- Competitive Compensation
- Monthly Bonuses for Eligible Employees
- 401(k) and Company Match
- Annual Profit Sharing
- Paid Vacation - starting at 80 hours annually for employees in their first year of service.
- Paid Sick Days - Ten (10) per year with a conversion option for unused time.
- Ten (10) Paid Holidays per year
- Gym Reimbursement
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short-Term and Long Term Disability
- Company Paid Life Insurance
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA)
- Employee Assistance Program
- Parental Leave
- Tuition Assistance
- Networking Opportunities
- Leadership Development Opportunities
- Paid Parking
- Service Awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
