Sales Support Specialist (m/w/d)

ABB

1d • Remote

About The Position

At ABB, we help industries run leaner and cleaner. This position reports to the Marketing & Sales Manager and involves the tendering and marketing of MNS low-voltage systems to selected potential account customers. The role also provides technical support to the sales team and focuses on the development of large-scale projects in various industries. The work model is remote. The Sales Support Specialist will define and develop customer-specific solutions in collaboration with sales engineers and tendering teams, ensuring a smooth handover to the project management team.

Requirements

• Successfully completed technical studies or industrial engineering – preferably in electrical engineering or a related technical qualification
• Several years of experience in the sales support of MNS low-voltage switchgear systems
• In-depth knowledge of commercial contract issues
• Enthusiasm for technical topics and details combined with a strong customer and goal orientation
• Professional use of digital media (video conferences, virtual meetings, chats, AI, etc.) in customer contact and communication
• Familiar with common MS Office applications and the CRM software Salesforce
• Fluent in written and spoken German and English

Responsibilities

• Design and development of customized solutions in close coordination with our sales and factory teams
• Advising our customers in technical and commercial matters as well as developing and presenting optimal solutions to the customer, involving supporting departments and suppliers
• Collaborate in identifying suitable tendering strategies, review technical and commercial feasibilities and select adequate suppliers/subcontractors
• Conduct the tendering in German or English language, including technical and commercial terms as well as presenting the quotation to the customer together with our sales team
• Participate in project negotiations with the sales team and contract management
• Clarification of the contractual scope with the customer including possible installation and commissioning of the switchgear together with our service organization
• Presentation of our MNS low-voltage switchgear systems portfolio to customers, customer support at trade fairs and events, and support in the implementation of targeted sales campaigns
• Support award and decision-making processes, shaping technology and specifications

Benefits

• Retirement Plan
• Flexible work practices (work from home)
• Employee Share Acquisition Plan
• Learning & development offering
• Daycare center, children's Christmas party, parents' network, children's holiday week
• Personal coaching offer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree