Sales Support Specialist

The Quarto Group • New York, NY

3d • $22 - $24

About The Position

We’re looking for a highly organized, commercially minded, and proactive Sales Support Specialist to join our Mass & Value Sales team. This role is a key partner to the Custom Proprietary & Value (CPV) and Mass teams, helping drive the success of our business across major retail and value channels. This is not your typical administrative role. It’s a fast-moving position that blends sales support, analytics, customer operations, creative problem-solving, and project execution. You’ll collaborate with cross-functional teams and external retail partners to help bring bestselling books and innovative publishing products to shelves and readers everywhere.

Requirements

• High School Diploma or equivalent
• 1–3 years of experience in sales support, operations, administration, or customer-facing roles
• Strong proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams
• Excellent organizational skills with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical and problem-solving skills
• Excellent communication and follow-up abilities
• Comfortable working with data, systems, and operational processes
• Self-starter with strong ownership and execution mindset
• Collaborative, adaptable, and positive team player
• Interest in retail, publishing, or consumer products
• All applicants should be authorized to work in the United States. Quarto does not provide sponsorships.

Nice To Haves

• Associate’s or Bachelor’s degree
• Experience creating presentations and sales materials
• Familiarity with retailer portals, order management systems, or reporting tools
• Experience in publishing, retail, or consumer products industries
• A love of books, storytelling, and great products is a strong plus

Responsibilities

• Support Mass, Value, and CPV business channels through day-to-day sales and operational execution
• Prepare materials for customer meetings, line reviews, presentations, and business updates
• Create compelling PowerPoint presentations, sales tools, recaps, and customer-facing materials
• Manage item setup requirements, metadata accuracy, and retailer-specific documentation
• Assist with promotional planning, sales tracking, and execution of key retail initiatives
• Coordinate timelines and follow-ups across teams to ensure seamless project execution
• Support special projects and new business initiatives
• Run and maintain recurring sales reports, forecasting tools, and business analysis
• Analyze sales trends, customer performance, and operational data to support decisions
• Assist with inventory tracking, order management, and stock monitoring
• Identify opportunities for process improvements and efficiency gains
• Work within retailer systems and portals to support ongoing operations
• Maintain accurate and organized reporting and documentation
• Partner with Sales Operations, Customer Service, Publishing, Marketing, and Supply Chain teams
• Manage tracking documents, timelines, and workflow processes
• Coordinate materials and communication for customer programs and launches
• Support order processing and follow-up activities
• Ensure accuracy, responsiveness, and strong follow-through across all work
• Respond to customer and internal requests in a timely, professional manner
• Build strong relationships with internal teams and retail partners
• Contribute to a positive, collaborative, and solutions-oriented team environment
• Bring creativity, curiosity, and a commercial mindset to problem-solving

Benefits

• Generous paid time off
• paid holidays
• summer Friday afternoons
• Generous health benefits, including medical insurance, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, and more.
• 401(k) benefit plan with discretionary contribution matching by employer.
• Short and Long-Term Disability Insurance
• Life/AD&D Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED