Sales Support Specialist

Sonepar•Edmonton, AB

About The Position

The Sales Support Specialist provides administrative, operational, and project coordination support to the Director of Sales and Sales team for customer projects and sales initiatives. This position is responsible for managing project documentation, coordinating contract and order activities, supporting quotation submissions, and collaborating with internal and external stakeholders to ensure projects are delivered on time and according to customer requirements. The role contributes to customer satisfaction and project success by ensuring accurate information flow, effective communication, timely order fulfillment, and proactive tracking of project milestones and deliveries.

Requirements

An extremely high professional approach to business
Excellent communication skills (oral & written)
Well organized and extremely detail oriented
Works well with tight deadlines
Superb customer service skills
Team player
Post-Secondary diploma or degree in Business Administration, Commerce or similar.

Responsibilities

Prepare and submit proposals and supporting documents in customer quoting portals
Provide administrative assistance to Sales Representatives and ensure all documentation is properly executed and deadlines are met
Maintain project documentation
Collaborate with various departments to make sure project goals are met
Manage contract milestone activities, and close-out activities
Act as a liaison and coordinator amongst key stakeholders
Organize and maintain contract related hard copies and digital records
Order entry and management
Coordinate with logistics, warehouse, and customer to arrange delivery of product
Analysis of costing and selling spreadsheets
Track orders to ensure delivery times are met
Other duties as assigned