Sales Support Specialist

Berkshire Systems Group, Inc•Reading, PA

2d•Onsite

About The Position

The Sales Support Specialist provides sole support to sales team by performing a number of administrative tasks. This position requires technical knowledge needed to assist sales team with customer account management and producing technical proposals for Fire Alarm, Security, Access Control, Video Surveillance, A/V and Communications Systems.

Requirements

Associate degree in Marketing, Business Administration or Engineering Technology
Proficient with MS Office, Google
Valid driver’s license with minimal traffic violations is required
Basic knowledge of CAD and/or BlueBeam is required
Strong problem-solving skills
Intermediate level of proficiency in Excel
Understanding of Fire Alarm/Security Programs
Ability to review drawings – electrical, mechanical – Fire protection, Architectural & Telecom
Basic understanding of wiring architecture for systems

Nice To Haves

Bachelor degree in Marketing, Business Administration, or Engineering is preferred.
Familiarity with Sedona software preferred

Responsibilities

Create and maintain We Opportunity CRM Reports, Tables and Proposal Schedules including distributing a weekly Bid List of all jobs that are out for bid to all Application Specialists so they know who is bidding the job
Coordinate the assignment of bid jobs with Sales Manager
Gather Lead Follow up information from Application Specialist and Update CRM Software
Update status of Proposals in CRM Software
Sales Lead Administration
Collect Sales Leads from the field
Monitor their progress
Report sales leads to the Accounting Department
Search Dodge Report for jobs that are in the Design Phase
Assign Jobs in design phase to Application Specialist for follow up with Engineer
Compile list for each individual Application Specialist of jobs in the design phase.
When work load demands extra assistance work with the Application Specialist with Design in:
Fire Alarm
Security
Video Surveillance
Card Access
Sound Systems
Requires base knowledge of CAD and Bluebeam
Help do take-offs for all applicable systems for any bid job when take-offs are backed up.
Assist Application Specialists with any risers that may need to be completed for Electrical Contractors or Engineers.
Update and administrate BSGI Website, including optimizing, monitoring and report on SEO.
Social Media Marketing – Monitor BSGI social media presence.
Start Eblast Campaign
Maintain Customer Email database
WeSuite Estimating Software Liaison and Maintenance – work directly with Software Developer.
COSTARS and PA State Contract Administrative Assistant in maintaining our status with public contracts that BSGI is currently on during times of contract renewal.
Work in a constant state of alertness and in a safe manner.
In-person attendance is required.
Other duties as assigned.