Tools, Fasteners & Safety - Sales Support Representative

Sonepar•Middletown Township, NJ

20d•Onsite

About The Position

Cooper Electric Supply, LLC is seeking a Sales Support Representative specializing in Tools, Fasteners & Safety (TFS). This role is crucial for driving sales of TFS products to contractors and supporting internal teams and customers with product knowledge. Cooper Electric Supply, LLC operates throughout the northeast and is part of the Sonepar group, a global leader in electrical distribution. The company emphasizes a supportive culture, diverse perspectives, and offers opportunities for career growth.

Requirements

Experience selling tools, fasteners, and safety to medium/large contractors.
Ability to understand customer needs to present and deliver solutions (products and services).
Understanding of the balance between products/brands in the market with inventory/operational requirements.
Ability to help drive promotions and marketing communication to 'pull' demand from customers.
Ability to manage merchandising of TFS products in branches.
Ability to work independently.
Ability to communicate and present effectively with customers, vendors, division leaders, purchasing, marketing, outside/inside sales, customer service reps, and account reps in a professional manner.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Must have a valid driver’s license and acceptable motor vehicle record.
Must have good analytical and computer skills, including mastery of MS Office software.

Responsibilities

Act as a subject matter expert on product and application knowledge for Tools, Fasteners, and Safety (TFS) products for Cooper Electric associates and customers.
Lead TFS outside sales efforts to convert existing customers to buy TFS from Cooper and process quotes for larger orders.
Engage in sales and account planning by branch, personally and with vendors, by coordinating with branch management and outside sales representatives.
Develop and execute product and pricing strategy, including inventory management strategy.
Serve as the primary point of contact for TFS vendors to develop product strategy for stocked TFS products, in conjunction with purchasing.
Drive branch-level engagement between vendors and branch leadership/sales teams to convert customers to TFS products and increase over-the-counter sales through effective merchandising.
Plan and execute training for internal and external customers, focusing on safety and new products.
Support marketing with suggestions for product and promotion types for quarterly and/or vendor-specific promotions.
Engage with and share best practices with TFS specialists across the Sonepar network.