Sales Support Professional

Siemens Healthineers

10d•$73,030 - $100,419•Onsite

About The Position

This role is for a Sales Support Professional to provide order logistics administration for the Molecular Imaging division in Hoffman Estates, Illinois. The position involves reviewing, revising, and processing system and accessory orders in SAP, maintaining communication with sales organizations, interfacing with Production Planning, troubleshooting installation inquiries, supporting the parts replacement process, ensuring accurate invoicing, monitoring order backlog, providing reporting, and collaborating with team members for efficiency.

Requirements

Familiar with order management, production scheduling and invoicing
Experience with SAP Sales and Distribution module, Excel and Adobe Acrobat
Detail-oriented, analytical, customer service focused, with strong written and verbal communication skills to interact with internal and external colleagues
Pro-active, problem-solver and team player who takes initiative and is willing to ask for guidance as needed
Bachelor’s degree or equivalent experience required
Supply Chain or Order Logistics experience

Responsibilities

Reviewing, revising and processing system and accessory orders in SAP in a timely and technically correct manner
Maintaining a high level of communication with domestic and international sales organizations to manage the orders within your assigned geographic territory
Interfacing with Production Planning to ensure timely and accurate release of orders to production for complete and on-time shipment
Troubleshooting installation inquiries and supporting the parts replacement process for the Factory Installation Team
Ensuring accurate and timely invoicing of all shipped order activity
Monitoring and maintaining order backlog
Providing reporting of order activity to support the department’s management reporting
Working with other department members to ensure a high level of teamwork and efficiency are maintained throughout the group