Workshop - Sales Support & Order Admin

EverllenceBrookshire, TX

About The Position

Supports the Order Management, Contract Management and General Manager, improving the efficiency and effectiveness of sales execution to deliver financial commitments and increase market share. This role involves managing sales tools, processing orders, preparing reports, supporting marketing initiatives, and handling administrative tasks related to sales and training. The position also acts as a liaison between Sales and Accounting departments, manages accounts payable, and ensures accurate documentation of labor hours and expenses.

Requirements

  • Bachelor's degree (B. A.) from four-year college/university or equivalent education preferred.
  • Four or more years related experience and/or training; or equivalent combination of education and experience preferred.
  • Entrepreneurial mindset combined with a high degree of customer orientation.
  • Excellent organization and communication skills in a highly dynamic environment.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to manage processes and projects.
  • Demonstrate ability to successfully manage multiple projects in various phases of project.
  • Ability to analyze information and develop strategies.
  • Problem solving skills.
  • Follow guidelines to arrange objects or actions in a certain order.
  • Able to manage time effectively and meet deadlines.
  • Ability to communicate well at all levels of the organization.
  • Leadership skills and/or working on these.
  • Problem solving and conflict resolution skills.
  • Willingness to learn, accept critique and learn from it.
  • Must be highly self-motivated with a results-oriented, proven track record.
  • Must be committed to meeting quality standards.
  • Must bring a positive, can-do attitude to work place.
  • Must have the ability to work harmoniously and effectively and effectively as part of a work team.
  • Customer service oriented and good interpersonal skills are as important as technical know-how and the desire to investigate and resolve problems.
  • Stand for the team and be fair to all, not take sides or pass judgements without a sufficient reflection or investigation.
  • Being example to the team with attendance, dedication and flexible and dependable service to customers and colleagues.
  • Be a team player.
  • Be honest and loyal.
  • Follow company vision and goals.
  • All employees share the responsibility for encouraging a proactive safety culture through demonstration of being a positive role model, proper safety behaviors and safe work practices.

Nice To Haves

  • FLL ONLY Support Academy if needed to perform management and administrative tasks.
  • FLL ONLY. Handles accurately customer request and provide precise and timely Academy training information.
  • FLL ONLY. Establish and support clear organizational structures, proactively plan and schedule projects, processing ideas for Everllence Product sales and trainings.
  • FLL ONLY. Analyze trainings needs to coordinate new portfolios and programs, or modify and improve existing ones, accordingly to sales perspective.

Responsibilities

  • Propose and implement standardized sales tools based on technical maintenance recommendations.
  • Manage & execute sales /operational performance reporting, streamlining processes and systems, working together with the Sales Team.
  • Handle order processing from beginning to end for Everllence customers.
  • Prepare sales and financial reports for management as needed, and for budget departments like statistics reporting, regarding turnover, customers, market / potential for future projects.
  • Develop customer specific sales literature and presentation material.
  • Support marketing programs in collaboration with Marketing Communications Department, such as customer satisfaction surveys, market research, analysis and evaluation.
  • Handle accurately customer requests and provide precise and timely Academy training information.
  • Establish and support clear organizational structures, proactively plan and schedule projects, processing ideas for Everllence Product sales and trainings.
  • Analyze training needs to coordinate new portfolios and programs, or modify and improve existing ones, accordingly to sales perspective.
  • Work as liaison between the Sales and Accounting Departments.
  • Communicate with people outside the organization, representing the organization to customers, and other external sources.
  • Ensure that all invoices are processed accordingly to the company approved procedures.
  • Create and prepare all invoices to customers and partners for payment in the right order by mail and email.
  • Process all accounts payable invoices both intercompany and third party by coding and sending them in the right order by email and mail for payment to the right department.
  • Maintain old records on file.
  • Create purchase requisitions for all jobs and office related requests.
  • Reconcile open statements submitted by suppliers.
  • Make sure that labor hours for engineers are well documented and maintained in SAP.
  • Assist and create jobs/quotes for service requests.
  • Check timesheets and expenses for job related service request and work detail for invoices.
  • Support logistics/procurement as needed.
  • Digitally file and organize documents and appropriate folders.
  • Perform other duties as assigned.
  • Assure to follow internal Everllence rules and regulations.
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