Sales Support Manager (Manufactured Homes)

Wgp Property Management • Raleigh, NC

9h • $80,000 • Hybrid

About The Position

The Sales Support Manager plays a critical role in supporting Amber Homes (Manufactured Homes) sales function by partnering closely with the Sales Director and Community Managers. This role focuses on coordination, compliance, communication, training support, and execution of sales-related processes to ensure communities are well-positioned to meet sales goals. The ideal candidate is highly organized, detail-oriented, proactive, and thrives in a fast-paced, high-volume environment. This position serves as a key liaison between the field, sales leadership, procurement, marketing, and third-party partners to support home sales, inventory readiness, and customer experience.

Requirements

• 2+ years of experience in sales support, operations, real estate, property management, or a related field
• Experience supporting field-based teams or multi-location operations preferred
• Familiarity with manufactured housing, real estate, or sales licensing processes is a plus
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deadlines with accuracy
• Experience in manufactured homes, RV park, or hospitality property management preferred
• Ability to use company-provided computers, property management software (Rent Manager or similar system), and related technology tools
• Ability to work in a fast-paced, high-volume environment
• Strong attention to detail and follow-through
• Comfortable working cross-functionally with Sales, Marketing, Procurement, and Operations
• Proficient with CRM systems, reporting tools, and Google Workspace
• Valid driver’s license with a clean driving record and ability to safely operate a vehicle for local and regional travel
• Willingness to occasionally work weekends for open houses or sales events
• Must be willing to travel up to 70% of the time, including sitting for extended periods and navigating roads, airports, hotels, and work locations
• Ability to drive a vehicle for extended periods, when required
• Ability to stand, walk, and move throughout work sites for prolonged periods, including climbing stairs, and traversing varied surfaces
• Ability to lift, carry, and transport luggage, materials, or equipment weighing up to 25-50 pounds
• Ability to work business hours as required per Company
• Ability to problem-solve independently and proactively support sales initiatives
• Willingness to complete random drug testing as required, in compliance with all applicable Local, State, and Federal regulations
• Employment is contingent upon the successful completion of any lawfully permitted background check conducted after a conditional job offer, consistent with Local, State, Federal, and other applicable laws
• Must meet company standards for reliability and trust appropriate for a position of responsibility within a residential community

Responsibilities

• Sell inventory in communities as assigned
• Support the Sales Director and Community Managers with day-to-day sales operations and execution
• Be available to assist with open houses as needed, including occasional weekends
• Assist with buyer communication when needed and support follow-up throughout the sales process
• Help guide Community Managers through sales and finance workflows to ensure compliance and consistency
• Track conversion opportunities and assist with lead follow-up accountability
• Participate and lead weekly inventory, lead, and sales accountability calls and trainings
• Ensure homes and communities assigned meet readiness and presentation standards for sales
• Confirm assigned communities have accurate and up-to-date sales collateral
• Assist with gathering home condition details and readiness documentation
• Ensure resident referral information and incentive signage is properly displayed
• Assist with marketing homes for sale, including Facebook Marketplace ads and other platforms
• Conduct marketing audits and support market data and comparable analysis
• Support price adjustment requests and documentation
• Collaborate with Procurement on marketing upcoming inventory and new home features
• Support training for Community Managers on: Feature-benefit selling, Overcoming objections, Lead follow-up and sourcing, Sales best practices
• Help reinforce sales goals, accountability, and motivation in the field
• Prepare and support reporting related to inventory, leads, pricing, and sales activity

Benefits

• A positive, team-oriented work environment that reflects our Company Values
• Opportunities for career growth and advancement within the organization
• Paid holidays, paid time off (PTO), paid sick leave, and paid parental leave to support work-life balance
• Health insurance options available after 60 days of full-time employment, including medical, dental, vision
• Company paid life insurance and telehealth services
• Additional voluntary benefits available, including supplemental Life insurance, Short-Term and Long Term Disability, Accident Insurance, Critical Illness Coverage, and other ancillary benefit plans
• 401(k) plan with company match to help you plan for the future

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed