Summer 2027 Sales Support Intern

Garelick Farms•Franklin, MA

About The Position

The Sales Support Intern collaborates with the sales team to align sales strategies, share market intelligence, and support the organization's overall sales efforts. The intern actively sells current and new products within an assigned geographical area and monitors and supplies goods or services to customers. Daily travel is required, so the candidate must have a valid driver's license and a vehicle; mileage will be reimbursed. The intern creates sales support cases for customer inquiries, sales trends, complaints, delivery or service problems, and product-return reasons, and works with other departments to resolve customer concerns. The role also maintains accurate, comprehensive, and up-to-date records of leads, sales activities, customer interactions, and communications in the designated system. The intern participates in sales meetings and provides updates on sales status, customer feedback, and other relevant information. Other duties may be assigned as required.

Requirements

Be a junior or senior in Fall 2026.
Have a degree focus in Business Administration/Management, Sales Operations Management, or Marketing.
Have a valid driver's license and a vehicle for daily travel.

Responsibilities

Collaborate with the sales team to align sales strategies, share market intelligence, and contribute to overall sales efforts.
Sell current and new products within an assigned geographical area and monitor and supply goods or services to each customer.
Create sales support cases covering customer inquiries, sales trends, complaints, delivery or service problems, and reasons for product returns.
Liaise with other departments to address customer concerns and ensure effective problem resolution.
Maintain accurate, comprehensive, and up-to-date records of leads, sales activities, customer interactions, and communications in the designated system.
Participate in sales meetings and provide updates on sales status, customer feedback, and other relevant information.
Perform other duties as assigned.