Summer 2027 Sales Support Undergraduate Intern

Highmark Health•Carolina, PA

23h

About The Position

The Summer 2027 Sales Support Undergraduate Internship provides students with an opportunity to gain practical, hands-on experience supporting sales operations, client service activities, and strategic business initiatives within the healthcare industry. This internship is designed to develop the next generation of diverse business professionals through direct exposure to sales support functions, customer relationship management, market analysis, and cross-functional business collaboration. Interns will work closely with Sales, Account Management, Service, Marketing, Underwriting, and other organizational partners to support activities that contribute to business growth, client retention, and overall customer satisfaction. Participants will gain valuable insight into how healthcare products and services are positioned, sold, and supported in a competitive marketplace while developing professional skills in communication, analytics, project management, and business operations. The program provides hands-on training and real-world experience within the Sales and Service organization, exposing participants to a variety of career opportunities in sales, account management, client services, analytics, and related business functions. Typical responsibilities include providing support for the day-to-day operations of the Sales and Service Department, assisting with projects and departmental initiatives, conducting research, analyzing business information, and collaborating with various areas of the organization to support the Sales team and business objectives. Students with an interest in sales, business analytics, customer relationship management, market research, or business strategy will have the opportunity to develop professional skills while contributing to meaningful projects that support organizational success. SUMMARY OF JOB RESPONSIBILITIES This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals. To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business. Typical responsibilities include, providing services to the day-to-day operating objectives of the assigned area, participating in projects and programs appropriate to the needs of the assigned area, participating in the planning and implementation of projects and initiatives, conducting research and reporting including recommendations or proposals for action.

Requirements

Full or part-time enrollment in an accredited college or university baccalaureate program.
Applicants must be authorized to work in the U.S. independently.
Compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures.
Compliance with all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Compliance with the company’s Code of Business Conduct.
Adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Nice To Haves

Interest in sales, business analytics, customer relationship management, market research, or business strategy.

Responsibilities

Provide support for the day-to-day operations of the Sales and Service Department.
Assist with projects and departmental initiatives.
Conduct research and analyze business information.
Collaborate with various areas of the organization to support the Sales team and business objectives.
Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems.
Under supervision, provide entry-level professional services as appropriate to the day-to-day operating objectives of the area.
Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments.
Undertake and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization.
Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability.
As specifically requested by management, conduct research and reporting inclusive of recommendations or alternative proposals for action.
Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.
Perform miscellaneous job-related duties as assigned.