Intern, Sales Support

Hyland•,

13d•Remote

About The Position

The Sales Support Intern – Presales supports Hyland's presales organization by contributing to a wide range of initiatives that help drive the sales cycle forward. From building compelling product demos to managing project documentation and supporting program coordination, this intern will gain meaningful, real-world experience at the intersection of technology and sales. If you're curious, adaptable, and eager to learn how enterprise software is positioned and sold, this is the role for you.

Requirements

Currently enrolled in an accredited educational institution, preferably in Business, Information Technology, Marketing, or a related field.
Proficiency with Microsoft Office suite, with a willingness to quickly learn new tools and platforms.
Strong oral and written communication skills, with a professional and tactful approach to all interactions.
Excellent interpersonal skills with the ability to collaborate effectively across teams and maintain professionalism with internal and external stakeholders.
Keen attention to detail with a demonstrated ability to handle sensitive information with discretion and care.
Currently enrolled in an educational institution
Proficiency with Microsoft Office software products
Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests
Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Keen attention to detail
Capable of identifying and completing tasks independently, with a sense of urgency and ownership
Demonstrated success at maintaining high personal work standards
Demonstrated ability to handle sensitive information with discretion and tact
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the position.

Nice To Haves

Demonstrated ability to manage multiple tasks independently, with a strong sense of ownership and urgency.
Curiosity about enterprise technology, software solutions, or the presales process.
Strong organizational skills with the ability to juggle shifting priorities in a fast-paced environment.
Attentiveness to team needs, reflected through responsive and high-quality follow-through on requests.

Responsibilities

Assist in the creation and refinement of product demonstrations that showcase Hyland's solutions to prospective customers.
Support program management efforts by tracking project milestones, deliverables, and timelines across presales initiatives.
Develop and maintain accurate documentation including process guides, solution summaries, and supporting sales materials.
Collaborate with presales engineers and sales team members to gather information and contribute to active opportunities.
Compile and analyze data to produce reports and presentations that support presales decision-making and strategy.
Engage cross-functionally with teams across sales, product, and marketing to support requests and drive projects to completion.