SALES SUPPORT COORDINATOR

ComNet Communications LLC•Bethel, CT

About The Position

We are seeking a highly organized and proactive Sales Support Coordinator to provide day-to-day support to our sales organization. This role will partner closely with sales team members to maintain accurate customer and opportunity information, coordinate sales activities, and help keep opportunities moving through the sales process. The ideal candidate is detail-oriented, responsive, comfortable managing multiple priorities, and takes initiative to ensure important activities and follow-ups are completed.

Requirements

  • Experience working with CRM systems and maintaining customer and opportunity data.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to manage multiple priorities and support multiple sales professionals.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office, particularly Excel, PowerPoint, Outlook, and Teams.
  • Strong follow-through, responsiveness, and sense of urgency.
  • Collaborative, positive, and willing to take initiative.

Nice To Haves

  • 2+ years of experience in sales support, sales coordination, sales operations, customer service, or a related role preferred.
  • Experience in technology, telecommunications, structured cabling, data center, or infrastructure services is a plus.

Responsibilities

  • Maintain accurate and timely customer, contact, opportunity, and activity information within the CRM system.
  • Assist sales team members with creating and updating opportunities, including deal values, sales stages, expected close dates, next steps, and other key information.
  • Monitor CRM data for completeness and accuracy and proactively address missing or outdated information.
  • Support pipeline management and preparation for sales meetings, pipeline reviews, and forecasting.
  • Track customer opportunities, proposals, quotes, follow-up activities, and key sales deliverables.
  • Coordinate with estimating, engineering, operations, finance, project delivery, and other internal teams to support opportunities throughout the sales cycle.
  • Assist with customer and prospect research, account information, presentations, proposals, and other sales materials.
  • Maintain customer contact information and support account planning and prospecting activities.
  • Prepare and maintain sales reports, dashboards, and other information used by sales leadership.
  • Track internal and customer action items to help ensure timely follow-through.
  • Support onboarding and administrative needs for new sales team members.
  • Help identify opportunities to improve sales processes, CRM utilization, and overall sales team efficiency.
  • Provide additional sales support as needed to enable sales professionals to spend more time with customers and developing new business.
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