Sales Support Coordinator

the opportunity

3d • Remote

About The Position

Join a fast-growing, high-performing team where your organisation skills and attention to detail help set restaurant partners up for success on the First Table platform. We’re looking for a reliable, detail-oriented Sales Support Coordinator to join our Client Success team and support our growing London operation. This role is ideal for someone who enjoys structured work, supporting others behind the scenes, and keeping systems running smoothly. Although this role is fully remote, candidates within greater London are preferred.

At First Table, our vision is simple: to be the first place diners go to book a table. Proudly established in Queenstown, New Zealand - where our head office is based - we've been leading the charge in the hospitality tech industry for over a decade, with operations spanning New Zealand, Australia, and the UK. First Table now offers our great dining experiences at amazing restaurants across the UK. Now live in 20 UKI cities, and counting, we are doubling down on building a strong presence and connected team across the UK. First Table is a dining discovery platform that connects diners to restaurants through their love of food. Through our clever tech, we help restaurants get their night off to a great start and give diners a compelling reason to try somewhere new. It’s a win-win situation. From early bird offers to last table reservations, we make discovering and booking great dining experiences fast, easy, and rewarding. At the heart of everything we do are our values: Grow Together, Win-Win-Win, and Own It. These guide how we show up for each other, our restaurant partners, and our diners and they’re a big part of what makes First Table a great place to work. Learn more about our story here: www.firsttable.co.nz/our-story

Requirements

• 1–2 years’ experience in an administrative, coordination, customer service, or support role (sales or customer-facing environments a plus)
• Strong attention to detail and pride in getting things right the first time
• Good organisational skills and the ability to manage multiple tasks and deadlines
• Clear, friendly written and verbal communication
• Comfort using systems and tools such as CRMs, spreadsheets, and task platforms (training provided)
• A dependable, team-oriented mindset and willingness to learn
• Applicants for this position must have pre-existing rights to work in United Kingdom

Nice To Haves

• experience in hospitality, SaaS, or platform-based businesses

Responsibilities

• Support Business Development Managers to gather assets and configure partner listings for launch
• Administer CRM data and onboarding workflows to ensure accuracy and visibility
• Respond to partner and internal enquiries in a timely, accurate manner
• Coordinate reviews, admin notifications, and post-launch requests
• Assist with improvements to processes, templates, and sales support materials
• Work closely with global team members across the UK, NZ, Australia and Philippines

Benefits

• Remote-first, but never remote-feeling, especially if you’re located in London, where we have a strong presence and teammates who love connecting in person
• A supportive environment where you’ll build strong foundational skills and learn how a scaling tech business operates
• A collaborative, high-trust team that values reliability, teamwork, and shared wins
• Free First Table bookings as a team perk - perfect for fellow food lovers.
• We recognise great work, with team-wide recognition shoutouts, referral incentives, and regular opportunities to celebrate wins.
• Being part of a purpose-led, award-winning brand that champions exceptional dining experiences and values creativity, collaboration and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed