Sales Support Coordinator

Interface•Atlanta, GA

1d•Remote

About The Position

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise. Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets. Position summary: The Sales Support Coordinator (SSC) will work directly with the field selling organization as an extension of the selling team. The SSC will be responsible for key internal-facing activities to help improve sales force effectiveness and maximize the selling team’s performance. In this position, the SSC will also assist the sales team and customer success team in providing a positive customer experience. This position can be based anywhere in the contiguous US .

Requirements

HS/GED is required
Proven experience in Sales or administrative positions supporting the Sales team
Ability to effectively interact, engage and communicate with internal and external customers
Strong organizational skills and attention to detail
Ability to create a positive customer experience; optimistic can-do perspective
Demonstrate capability to work under pressure and handle multiple tasks/priorities
Excellent communication skills, verbal and written
Able to work in a team-based environment
Excellent systems skills including Excel & PowerPoint are required
Knowledge of or willingness to learn: JD Edwards Salesforce PowerBI Various Syndicated Lead Platforms

Nice To Haves

A College Degree is preferred

Responsibilities

For the Account Executives and Regional Sales Directors on designated team(s), serve as the primary contact for key sales support activities, including:
Assist with Salesforce quoting and pricing in the marketplace
Assist in sales opportunity management for forecasting with upper management
Coordinate complex customer fulfillment projects
Support Sales Team with internal processes and forms (DTBS, DOR, S&H, etc.)
Work in tandem with customer service team and sales team to provide a high-quality customer experience
Provide front line support to the sales team for all internal data systems.
Work to ensure data integrity by reviewing orders and lining up with SF opportunities.
Participate and support company initiatives
Maintain housekeeping; comply with safety rules and environmental regulations
Perform Other duties as assigned by Sales Support Manager