Temporary Sales Support Associate

kate spade new york•Lone Tree, CO

1d•$15 - $22

About The Position

The Sales Support Associate is an integral part of the store’s overall success and efficiency, providing direct attention to the brand’s service commitments. The role creates a positive customer impression through friendly, efficient cash-wrap interactions and a well-maintained sales floor. Accurate work supporting product flow from receipt through point of sale is essential. The associate welcomes and assists clients, represents the brand, supports sales-floor activities, and handles point-of-sale transactions. The role also receives and organizes shipments, maintains stock levels and the stockroom, replenishes merchandise, executes visual merchandising updates, and follows housekeeping and Loss Prevention standards. This is a temporary position with a flexible schedule that may include nights, weekends, peak seasons, and public holidays.

Requirements

At least 1 year of previous retail experience, such as cashier, stock, or sales experience; luxury retail service experience is preferred. A combination of education and experience will be considered.
Current knowledge of fashion trends and marketplace competition.
Knowledge of cash register systems and basic computer skills, including use of an iPad or laptop, Mobile POS, and the Internet; ability to use a walkie-talkie and understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Strong English language proficiency (for EU).
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays.
Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Nice To Haves

Previous experience in a luxury retail service environment.

Responsibilities

Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
Serve as a brand ambassador internally and in the local market, and support social media engagement.
Operate the point-of-sale system accurately, keep the cash wrap organized, and handle cash and media according to policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
Support sales-floor activities, respond confidently to customer requests, and partner with the team or management as needed.
Maintain housekeeping standards and follow Loss Prevention guidelines.