Tour Receptionist Desk - Sales Support
Holiday Inn Club Vacations•Williamsburg, VA
•Onsite
About The Position
The Sales Support Associate (Receptionist/Front Desk) is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.
Requirements
- Excellent computer and telephone skills.
- Proficient in use of Internet, MS Word, PowerPoint and Excel.
- Strong commitment and execution of customer service skills.
- Able to priorities, organize and delegate assignment with ease.
- Strong work ethic.
- Excellent verbal and written communication skills are essential for success.
- Possess well-developed judgment, interpersonal and communication skills.
- Attention to details and analytical as well as creative approach to tasks.
- Participates in proactive team efforts to achieve departmental and company goals.
- Carries out any reasonable request by management
Responsibilities
- Performs all elements of the check-in and departure process for the designated sales and marketing department.
- Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
- Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
- Prepare and distribute all departmental reporting upon management’s approval
- Executes the gifting process for the designated sales and marketing areas
Benefits
- Outstanding & Fun Company Culture
- Weekly, Hourly Pay
- Paid (ARDA award winning) Training
- Medical, Dental, Prescription, Vision & Even Elective Benefits Such As Life, Disability, Accident, Pet, & More
- Health Savings & Flexible Spending Accounts
- PTO (And Even Volunteer PTO!)
- Employee Assistance Program (EAP) – Counseling Sessions Include Family, Finances, & Legal Advice (6 Sessions Per Issue, Per Year)
- 401K Match - 100% Up To 4% Of Income
- ClubGO - Points To Use For A Free Resort Stay Each Year
- IHG Travel Discounts – 18 Brands – Thousands of Properties Worldwide - $39-$99/Night
- Holiday Inn Club Vacation Accommodation Discount – Up To 50% Off Regular Rates
- Discounted & Free Golf, As Well As Discounts At Resort Restaurants & Retail Stores
- HICV Perkspot.com (Discounts on Everything Between Auto Insurance, Apparel, Wellness, Pets, Travel, Gifts, Electronics, etc.)
- Growth Opportunities
- Internal Promotions & Transfers
- Tuition Assistance
- Academy of Learning & Development Online, including Language Courses
- Expansions Leadership Training/Mentorship Program
- Orange at Heart Appreciation & Reward Program
- Employment Milestone & Service Awards
- A+ rating with BBB
- Annual Charity Support for Multiple Charities Such As "Give Kids the World", "Toys For Tots At Christmas", & More
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
