Temporary Sales Support Associate

Tapestry•Laredo, TX

About The Position

The Sales Support Associate is an integral part of the store’s success and efficiency, providing direct support to the brand’s customer-service commitment. The role creates a positive impression through friendly, efficient interactions at the cash wrap and by keeping the sales floor well maintained. Accurate work supporting product flow—from receipt through point of sale—is essential. The associate welcomes and assists customers, supports sales-floor activities, operates the point-of-sale system, and handles cash and media according to policy. The role also processes shipments and transfers, maintains and replenishes stock, helps execute visual merchandising updates, and upholds housekeeping and Loss Prevention standards. The schedule must be flexible to meet business needs, including nights, weekends, peak seasons, high-traffic retail days, and public holidays. This is a temporary position. The stated base pay range is $15.00–$18.50.

Requirements

At least 1 year of previous retail experience, such as cashier, stock, or sales experience; preferably in a luxury retail service environment. A combination of education and experience will be considered.
Current knowledge of fashion trends and marketplace competition.
Knowledge of cash register systems and basic computer skills, including using an iPad or laptop, Mobile POS, and the Internet; ability to use a walkie-talkie and understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Strong English-language proficiency.
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
Represent the brand internally and in the local market, and support social media engagement.
Operate the point-of-sale system accurately, keep the cash wrap organized, and handle cash and media in compliance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
Support sales-floor activities, respond confidently to customer requests, and partner with team members or management as needed.
Maintain housekeeping standards and follow Loss Prevention guidelines.