Temporary Sales Support Associate

kate spade new york•Bloomington, MN

1d•$15 - $22

About The Position

The Sales Support Associate is an integral part of the store’s success and efficiency, supporting the brand’s customer-service commitment. The role creates a positive impression through friendly, efficient interactions at the cash wrap and by maintaining a well-kept sales floor. Accurate work supporting product flow—from receipt through point of sale—is essential. The associate welcomes and assists customers, represents the brand, operates point-of-sale systems, and supports sales-floor, stockroom, shipment, replenishment, and visual merchandising activities. The role also requires maintaining housekeeping standards and following Loss Prevention guidelines. This is a temporary position with a flexible schedule to meet business needs, including nights, weekends, peak seasons, and high-traffic retail days such as public holidays.

Requirements

At least 1 year of previous retail experience, such as cashier, stock, or sales experience; luxury retail service experience is preferred. A combination of education and experience will be considered.
Current knowledge of fashion trends and marketplace competition.
Knowledge of cash register systems and basic computer skills, including using an iPad or laptop, Mobile POS, and the Internet; ability to use a walkie-talkie and understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Strong English-language proficiency (for EU).
Ability to work a flexible schedule, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays.
Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Nice To Haves

Luxury retail service experience.

Responsibilities

Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
Serve as a brand ambassador in the store and local market, and support social media engagement.
Operate POS accurately, maintain cash-wrap organization, and handle cash and media according to policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and keep the stockroom clean.
Manage stock levels, replenish the sales floor, and carry out visual merchandising updates.
Support sales-floor activities, respond confidently to customer requests, and partner with team members or management as needed.
Maintain housekeeping standards and follow Loss Prevention guidelines.