Sales Support Associate III

kate spade new york•Grand Prairie, TX

11d•$15 - $20

About The Position

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. The role involves processing inbound deliveries, organizing merchandise, monitoring stock and sales information, keeping the selling floor replenished, executing price changes and markdowns, and maintaining cleanliness and compliance standards across the selling floor, stockroom, and offsite or warehouse locations. The associate collaborates with the team and serves customers in a fast-paced retail environment. The schedule must be flexible to meet business needs, including nights, weekends, peak busy season, and high-traffic retail days such as public holidays. The role requires regularly lifting at least 25 lbs (occasionally up to 50 lbs) and climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.

Requirements

Previous retail service experience and a passion for retail and the service industry.
Excellent client service and communication skills, including the ability to maneuver the sales floor and engage multiple customers.
Strong communication skills and an elevated sense of personal style.
Social media awareness and willingness to learn omni/virtual selling techniques.
Ability to work in a fast-paced environment.
Strong English language proficiency (for EU).
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays.
Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Team-oriented mindset and willingness to collaborate.
Ability to multi-task, remain results-driven, and adapt to change.

Responsibilities

Manage and promptly process inbound deliveries; monitor and prioritize daily workload.
Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
Maintain knowledge of stock levels, unit counts, and sales performance.
Support floor moves and keep the selling floor stocked throughout the day.
Execute price changes and markdowns as required.
Maintain cleanliness and organization across the selling floor, stockroom, and offsite or warehouse locations.
Audit compliance and work toward achieving shrinkage goals.
Provide client service, communicate effectively, and engage multiple customers on the sales floor.