Sales Support Assistant, Scripps Sports - Remote

KSHB / KMCI / The EW Scripps Company•Home Office - Ohio, OH

5d•Remote

About The Position

Scripps Sports is seeking a Sales Support Assistant to join their sales team. This role is crucial for managing the day-to-day operations of advertising campaigns, ensuring order entry and billing accuracy, and providing excellent customer service. The ideal candidate is detail-oriented, tech-savvy, and a problem-solver. This is a remote position.

Requirements

High School diploma or equivalent required.
0-2 years experience in a related field.
Strong Customer Service skills.
The ability to read, analyze, and interpret sales demographics information and creative layouts.
Must have the ability to generate reports, business correspondence, and presentations.
Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers.
Must have the ability to calculate figures related to the advertising rate packages.
Proficient use of Microsoft Office (Excel, Word, Outlook.)
Must have the ability to learn new software programs such as ad order entry and customer relations management software.
Must have good organizational skills and the ability to meet deadlines.

Nice To Haves

Some college preferred.

Responsibilities

Input orders for inserts and other advertising in Ad management system; modify or delete existing orders as needed.
Execute corrections to existing orders as provided by sales, accounting or customer feedback.
Communicate late orders to sales leadership, design and layout staff.
Identify and correct any billing errors or issues prior to end of month.
May assist Sales manager on all special project details including but not limited to production schedule, rate authorization and non ad department communication.
May facilitate & process sales presentations.
Generate sales reports and ad schedules.
Attend sales training and planning meetings.
Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.
Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.
Contacts clients as needed regarding, ad materials, pricing, billing.
Provide exemplary customer assistance.
Adheres to company policy and assigned standards of performance.
Other duties as assigned.