Sales Support Analyst - Reporting

ADP • Maitland, FL

10h • Hybrid

About The Position

ADP is hiring a Sales Support Analyst – Reporting within its Commercial Operations Center of Excellence. This hybrid role is based out of ADP’s Maitland, Florida office, and qualified candidates must live within commuting distance. The role builds and delivers timely sales productivity and go-to-market metrics and drives operational process improvement within ADP’s Global Sales & Marketing organization. It applies analytical and technical skills and business acumen to support measurement of sales KPIs and decision-making across business units.

The analyst partners with Sales and Operations leaders and internal teams, including Analytics & Automation and Market & Territory Planning, while providing timely support for business-critical responsibilities. The position suits a self-starter who is intellectually curious and can develop innovative approaches to business problems and opportunities.

Requirements

• One to two years of experience in Sales or Marketing Operations, Data Reporting and Analytics, or Process Improvement.
• Prior experience with CRM platforms and competency in Microsoft Office Suite.
• Ability to thrive in a fast-paced, evolving sales environment and demonstrate strong organizational skills.
• Strong relationship-building skills and ability to collaborate across functions and handle confidential matters.
• Excellent written and verbal communication skills, including the ability to present complex technical concepts in business terms.
• Ability to work effectively independently and in a team-based environment.
• Ability to conduct complex, impactful, high-visibility analyses.

Nice To Haves

• A college degree.
• Working knowledge of data aggregation and querying, such as SQL or AWS.
• Ability to work independently and proactively drive issues to resolution.
• Ownership mindset, customer focus, curiosity, and high ethical standards.
• Excellent interpersonal and relationship management skills.
• Strong Excel, sales enablement tool, MS Word, and PowerPoint skills; examples of sales enablement tools include CRM, GONG, and Seismic.
• Meticulous approach, strong analytical skills, and sound judgment and decision-making ability.
• Ability to meet deadlines in a fast-paced, performance-based environment.
• Knowledge of HR and Payroll industry tools and best practices.

Responsibilities

• Use data analytics to develop proactive business insights and provide status updates to sales leaders.
• Prepare standardized daily, weekly, and monthly reporting, analysis, and communications to support sales leaders.
• Develop a thorough understanding of key sales data sources and how they interact to produce meaningful reporting; identify workarounds for data, sourcing, or dependency gaps.
• Use exploratory data analysis to identify relationships, patterns, and trends in complex data sets and uncover opportunities to support decision-making.
• Provide highly engaged, client-focused, just-in-time support to Sales partners.
• Perform ad hoc sales analysis and manage quick turnaround times for assigned tasks and projects.
• Understand sales team needs and recommend effective ways to manage change and provide support.
• Explain technical terminology and approaches in an easy-to-follow manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed