Sales Support Analyst I, SLED Programs
About The Position
The Sales Support Analyst I, SLED Programs enables HPE Networking sellers and partners to compete in key vertical markets. This individual contributor reports to the Manager, SLED Programs and works collaboratively with Field Sales, Channel Sales, and cross-functional teams including Corporate Marketing, Human Resources, Product Management, Legal, and Finance. The role owns the orchestration and program management of North America K-12/E-Rate, State and Local Government, and Higher Education sales programs and processes. The position develops project plans and stakeholder engagement processes, aligns program goals and measurements across teams, identifies process gaps, and drives solutions. It also coordinates training for internal sellers and partners, prepares quarterly program metrics, and builds working knowledge of legal, bid, contract management, and E-Rate processes to mitigate risk. The role supports SLED RFPs by coordinating internal and external stakeholders to prepare comprehensive, compliant, and competitive responses. The position is hybrid, with an average requirement of two days per week in an HPE office, and requires travel of more than 25%.
Requirements
- Minimum of 5–7 years of related experience in the technology industry.
- Experience in effective customer and sales relationship management.
- Basic understanding of business and sales processing tools, systems, and practices.
- Good analytical, statistics, and problem-solving skills.
- Basic understanding of business and sales processes and practices.
- Good written and verbal communication skills and mastery of English and the local language.
- Strong critical and analytical thinking skills.
- Ability to lead and influence cross-functional teams collaboratively.
- Interpersonal and collaborative skills, with a passion for excellence in action.
- Ability to prioritize, focus, and execute through obstacles.
- Strong judgment, initiative, and sense of urgency.
- Strong program/project and time management skills.
- Ability to manage and execute at the detail level, multitask, and drive cross-functional teams toward common goals.
- Ability to travel more than 25%.
- Bachelor of Arts or Bachelor of Science degree.
Nice To Haves
- MBA or equivalent experience preferred.
- Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
- Salesforce (SFDC) experience.
Responsibilities
- Develop detailed project plans, stakeholder engagement processes, and clear program goals and strategic imperatives.
- Facilitate alignment between cross-functional teams and sales organization on goals, initiatives, market understanding, account potential, and partner strategy.
- Identify gaps and analyze sales needs in existing program processes, then propose and drive solutions.
- Coordinate and develop training curricula for internal sellers and partners on the SLED market, programs, and processes.
- Compile and present quarterly program metrics and reporting.
- Participate in core team meetings as needed.
- Build and maintain broad understanding of legal, bid, contract management, and E-Rate processes to mitigate company risk.
- Develop practical knowledge of HPEN offerings, including systems/software, hardware, and services, and present them in internal and partner trainings.
- Partner with Marketing, IT, Operations, Channel, and Sales to assist with and execute programs that improve sales efficiency and customer experience.
- Project manage SLED RFPs, coordinating internal and external stakeholders to produce comprehensive, compliant, and competitive bid responses.
Benefits
- Comprehensive benefits supporting physical, financial, and emotional wellbeing.
- Career development programs to support professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
