Sales Support Analyst I, SLED Programs
About The Position
The Sales Support Analyst I, SLED Programs enables HPE Networking sellers and partners to compete in key vertical markets. This individual-contributor role reports to the Manager, SLED Programs and calls for business acumen, attention to detail, and the ability to understand sales and business objectives. The analyst works collaboratively with Field Sales, Channel Sales, and cross-functional teams including Corporate Marketing, Human Resources, Product Management, Legal, and Finance. The role owns the orchestration and program management of North America K-12/E-Rate, State and Local Government, and Higher Education sales programs and processes. It includes coordinating SLED RFP responses, supporting seller and partner training, reporting on program metrics, and developing knowledge of relevant offerings and legal, bid, contract-management, and E-Rate processes. The position is hybrid, with an average requirement of two days per week in an HPE office, and requires travel of more than 25%.
Requirements
- 5–7 years of related experience in the technology industry.
- Experience in effective customer and sales relationship management.
- BA or BS degree.
- Basic understanding of business and sales processing tools, systems, and practices.
- Analytical, statistical, and problem-solving skills; strong critical and analytical thinking.
- Strong written and verbal communication skills in English and the local language.
- Ability to lead and influence cross-functional teams collaboratively.
- Interpersonal and collaborative skills, with a passion for excellence.
- Ability to prioritize, focus, and execute through obstacles.
- Strong judgment, initiative, and sense of urgency.
- Strong program/project and time-management skills.
- Ability to manage and execute at the detail level, multitask, and drive cross-functional teams toward common goals.
- Ability to travel more than 25%.
Nice To Haves
- MBA or equivalent experience.
- Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
- Salesforce (SFDC) experience.
Responsibilities
- Develop detailed project plans and clear stakeholder-engagement processes; clarify intent and goals and establish strategic imperatives.
- Facilitate cross-functional interlocks to align goal definition and measurement with sales goals, initiatives, market understanding, account potential, and partner strategy.
- Identify gaps and analyze sales needs in existing program processes; propose and drive solutions.
- Coordinate and develop training curricula for internal sellers and partners on the SLED market, programs, and processes.
- Compile and present quarterly program metrics and reporting.
- Participate in and observe core team meetings as needed.
- Develop working knowledge of legal, bid, contract-management, and E-Rate processes to help mitigate company risk.
- Develop practical knowledge of HPEN offerings, including systems/software, hardware, and services, and present them at internal and partner trainings.
- Partner with Marketing, IT, Operations, Channel, and Sales to assist with and execute programs that improve sales efficiency and customer experience.
- Project-manage SLED RFPs, coordinating internal and external stakeholders to produce comprehensive, compliant, and competitive bid responses.
Benefits
- Comprehensive benefits supporting physical, financial, and emotional wellbeing.
- Programs supporting personal and professional development and career goals.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
