Sales Support Analyst I, SLED Programs

Hewlett Packard Enterprise • San Francisco, CA

23h • $25 - $50 • Remote

About The Position

Hewlett Packard Enterprise (HPE) is seeking a Sales Support Analyst I, SLED Programs to join their team. This role is designated as ‘Remote/Teleworker’, meaning the employee will primarily work from home. HPE is a global edge-to-cloud company focused on helping organizations connect, protect, analyze, and act on their data and applications. The company culture emphasizes innovation, flexibility, and making a positive impact. This position is an individual contributor role that requires strong business acumen, attention to detail, and the ability to understand sales and business objectives. The role involves an entrepreneurial and creative approach to collaborate with Field sales, Channel sales, and cross-functional teams including Corporate Marketing, Human Resources, Product Management, Legal, and Finance. The Sales Support Analyst I will support and manage the orchestration and program management of North America K-12/E-Rate Program, State & Local Government, and Higher Education sales programs and processes.

Requirements

• Minimum of 5-7 years of related experience in the technology industry
• Experience in effective customer and sales relationship management
• BA or BS, with MBA or equivalent experience preferred
• Basic understanding of business and sales processing tools, systems and practices
• Good analytical, statistics and problem solving skills.
• Basic understanding of business and sales processes and practices
• Good written and verbal communication skills mastery in English and local language.
• Strong and demonstrable critical and analytical thinking skills
• Proven ability to lead and influence cross-functional teams in a very collaborative manner
• Proven Interpersonal and collaborative skills, with a passion for excellence in action
• Able to prioritize, focus, and execute through obstacles
• Outstanding presentation, verbal and written communication skills
• Strong judgment, initiative and sense of urgency
• Strong program/project and time management skills
• Ability to manage and execute at the detail level
• Ability to multi-task and drive cross functional team to meet common goals
• Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and Salesforce (SFDC) is a plus
• Ability to travel >25%

Responsibilities

• Develop detailed project plans, clear process for engagement with stakeholders, clarify intent and goals, establish strategic imperatives, etc.
• Facilitate interlocks to ensure consistency in goal definition and measurement amongst cross-functional teams’ and the sales organization’s goals, initiatives, market understanding, account potential, and partner strategy.
• Identify gaps and analyze sales needs in existing program processes and propose and drive the solution.
• Provide coordination and development of training curriculum for internal sellers and partners on the SLED market, programs and processes.
• Compile and present quarterly metrics and reporting on programs.
• Serve as an active participant and observer in core team meetings, as needed.
• Acquires and retains broad understanding of legal, bid, contract management, and E-Rate processes to mitigate risk to company.
• Develops a practical knowledge of HPEN's offerings including systems/software, hardware, and services and be able to present at internal and partner trainings.
• Partner cross-functionally with Marketing, IT, Operations, Channel, and Sales to assist and execute programs to enhance sales efficiencies and enhance the customer experience.
• Project manage SLED RFPs, coordinating with internal and external stakeholders to produce a comprehensive, compliant, and competitive bid response.

Benefits

• Health & Wellbeing comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development programs catered to helping you reach any career goals.
• Unconditional Inclusion

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level