Sales Support Administrator

Supermicro•San Jose, CA

16h•Onsite

About The Position

Supermicro is looking for a Sales Support Administrator who can be the direct contact for Supermicro's field sales team and provide support by processing orders, monitoring inventory, and following up on ETA with purchasers. If you have prior order processing experience and you thrive in a high volume, fast paced environment, then we want you to be a part of the Supermicro team!

Requirements

AA degree is required
Minimum of 1 year of direct, related sales support experience
Strong attention to detail
Effective organizational skills
Excellent communication, presentation, and negotiation skills
Proven ability to effectively identify and resolve issues

Nice To Haves

a Bachelor’s degree is preferred

Responsibilities

Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability, and pricing
Assist the sales team with data entry tasks as well as backup for other team members when needed
Work cross-functionally with production, accounting, and RMA to keep track of assembly order schedules, and to expedite and pending repair orders
Arrange sales meetings and prepare presentations
Help process orders, expedite orders, assist on RMA's
Assist product marketing information for email blasts or other marketing activities with the US office
Generate sales and forecasting reports on a monthly and quarterly basis
Support data and orders status collecting