Sales Support Admin Westeck

WesteckSaanich, BC
$55,000 - $62,500

About The Position

This role is intended as a stepping stone for individuals who aspire to a future in sales. Training and mentoring will be provided to: Build product knowledge and technical confidence Learn consultative selling skills Engage with walk-in and inside sales opportunities Transition into a Inside Sales or Outside Sales role over time

Responsibilities

  • Support the Project Consultants by preparing accurate estimates, quotes, and pricing takeoffs from plans and specifications.
  • Ensure all customer details are complete and up to date in CRM/ERP systems.
  • Prepare and finalize contract documents in coordination with the Project Consultant and/or Sales Supervisor.
  • Act as the primary liaison for internal coordination between Sales, Finance, Operations, Order Entry, Shipping and service to ensure timely flow of information and proactive communication on project status.
  • Assist with walk-in customer inquiries and showroom support when required.
  • Follow up on outstanding items needed to convert quotes to orders.
  • Accurately input approved orders into the OMNI ERP system, ensuring all information is verified and complete.
  • Collaborate with Project Consultants and Finance to resolve discrepancies in pricing, terms, Invoices, or documentation.
  • Maintain organized digital filing systems of customer quotes and orders.
  • Communicate key milestones to customers as required and looping the Project Consultants in.
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