Sales Supervisor (full-time)

Living Spaces•Thornton, CO

About The Position

The Sales Supervisor develops the team for success by building proficiency in guest engagement and helping achieve revenue and budgeted sales targets. The role supports and develops team members through the sales proficiency process, ensures appropriate store staffing, and helps align team member skills and schedules with guest demand. The supervisor models Living Spaces’ Guest Engagement Sales Model, leads sales-floor and guest-engagement activities when assigned, and ensures completion of ongoing training, style directives, and daily task lists. The position also helps resolve escalated guest situations, uses data to assess departmental priorities, and partners with Retail Sales Managers to meet and exceed sales goals. It fosters team member development and a strong talent bench through regular check-ins, one-on-ones, and performance management, while cultivating a positive store culture that supports both guests and team members. The stated compensation range is $24.00–$31.15. Eligible non-exempt team members may receive overtime pay. Retail, Guest Services, and Distribution Center team members are eligible for team bonuses based on specified goals and KPIs. Benefits are subject to eligibility requirements and vary by full-time or part-time status.

Requirements

High school diploma or GED equivalent.
Five years of retail experience in a direct customer-interactive environment.
Three years of supervisory experience.
Proficient experience with Microsoft Office programs.
An equivalent combination of education and experience will be considered.

Nice To Haves

High-volume retail experience.
Experience working with Tableau.

Responsibilities

Support and develop each team member through the sales proficiency process.
Ensure the retail store team is accurately staffed.
Assist with developing schedules that match team member skills to guest demand.
Model the Living Spaces Guest Engagement Sales Model during sales engagements.
Execute Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned.
Ensure the team completes ongoing development training.
Execute style guide directives.
Ensure store teams complete daily task lists.
Help address escalated guest situations and resolve them.
Comprehend, interpret, and apply data to assess current departmental focus.
Partner with Retail Sales Managers to meet and exceed sales goals.
Develop team members and build a strong talent bench for organizational growth.
Conduct regular check-ins, one-on-one meetings, and performance management sessions to provide feedback, support career advancement, and ensure team members have skills for future success.
Cultivate a positive store culture by prioritizing guest and team member experiences.
Implement initiatives to boost morale and engagement while meeting business goals.

Benefits

Team bonus based on meeting specific goals and KPIs for eligible Retail, Guest Services, and Distribution Center team members.
Medical insurance for eligible full-time team members.
Dental insurance for eligible full-time team members.
Vision insurance for eligible full-time team members.
401(k) with Company match for eligible full-time and part-time team members.
Vacation for eligible full-time team members or as otherwise required by applicable law.
Paid sick leave for eligible full-time and part-time team members.
Flexible or health spending account for eligible full-time team members.
Employee Assistance Program for eligible full-time and part-time team members.
Holiday pay for eligible full-time team members.
Life insurance for eligible full-time team members.
Overtime pay for eligible, non-exempt team members.
Expense reimbursement as required by applicable law and Company policy.