FT Sales Supervisor , Gonzales - Louisiana

Michael Kors•Gonzales, LA
•Onsite

About The Position

Michael Kors is seeking a stylish, results-driven Sales Supervisor with a passion for fashion and customer engagement. The role focuses on achieving personal and store sales goals while prioritizing the customer experience through team supervision and guidance. The Sales Supervisor works in a creative, fast-paced, inspiring retail environment with opportunities for development and growth. The position supports upper management in driving store results, performs key opening and closing duties and operational tasks, and fosters customer relationships through knowledge of current trends and coaching on styling techniques. The Sales Supervisor also helps the team uphold high customer-service standards while demonstrating leadership and multitasking capabilities. The role requires flexibility to meet store scheduling and availability expectations, including working weekends, holidays, and high-traffic retail and sales days. Physical demands include standing and walking for extended periods, lifting and carrying up to 30 pounds, reaching, bending, kneeling, stooping, handling merchandise, and operating point-of-sale equipment. The work may take place in busy environments with bright lights, music, and peak customer traffic. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • At least 2 years of relevant retail experience.
  • Proficiency in reading, writing, and speaking English.
  • Authorization to work for any employer in the United States; employment visa sponsorship is not available at this time.
  • Ability to meet store scheduling and availability expectations, including a flexible schedule and work on weekends, holidays, and high-traffic sales days.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to lift and carry up to 30 pounds.
  • Ability to reach overhead, bend, kneel, and stoop.
  • Ability to handle merchandise and operate point-of-sale equipment.
  • Ability to visually assess merchandise and customer needs.
  • Ability to communicate clearly with customers and team members in written and verbal formats.
  • Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.

Nice To Haves

  • Self-starter with a desire to mentor others and develop personal leadership qualities.
  • Energetic, motivated, and engaging brand ambassador with a love for fashion.
  • Knowledge of clienteling and the ability to build lasting customer relationships.
  • Technologically savvy with an entrepreneurial spirit.

Responsibilities

  • Assist upper management in driving results through a strategic and multifaceted approach.
  • Perform key opening and closing duties and operational tasks.
  • Develop personal knowledge of current trends and coach styling techniques to foster customer relationships.
  • Empower the team to deliver the highest level of customer service.
  • Use leadership and multitasking capabilities to support store operations and the customer experience.
  • Work a flexible schedule that includes weekends, holidays, and high retail-traffic and sales days.

Benefits

  • Generous personal and vacation days.
  • Internal mobility across brands.
  • Cross-brand discount.
  • Exclusive employee sales.
  • Paid parental leave.
  • 401(k) match.
  • Clothing allowance.
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