Full-time Sales Supervisor | Seattle Premium Outlets

V Opco LLC•Tulalip Bay, WA

1d•$19 - $20•Onsite

About The Position

Vince is seeking a highly motivated, results-driven, luxury-minded full-time Sales Supervisor who leads through selling and elevates every client interaction. The role calls for energy, expertise, and a strong passion for the Vince brand. The Sales Supervisor sets the tone for the store by modeling strong selling behaviors, luxury service standards, and extensive product knowledge while consistently exceeding sales goals and developing client relationships. The position supports store operations as needed, including POS, merchandising, inventory, visual standards, loss prevention, and operational procedures. Responsibilities may change based on business needs. Compensation is $19–$20 per hour, with eligibility for sales-based incentive programs. Salary depends on factors including experience, skills, and geographic location.

Requirements

At least 2 years of experience in retail sales; luxury retail experience is preferred.
Proven ability to meet or exceed sales goals and performance metrics.
Strong selling instincts, including understanding clients, building rapport, and closing sales without pressure.
Strong understanding of the Vince brand identity and ability to connect clients to its aesthetic through personalized styling.
Strong verbal and written communication and relationship-building skills.
Positive, motivating energy and ability to contribute to a collaborative, high-performing team.
Self-motivated, goal-oriented, and proactive in generating business.
Team player who thrives in a collaborative environment.
Comfort with POS systems, CRM tools, and Microsoft Office.
Ability to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
Flexible schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

Luxury retail sales experience.

Responsibilities

Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
Build a deep understanding of Vince fabrics, fits, construction, and design intent, and use that knowledge as a selling tool.
Cultivate and grow a client book through proactive SMS and email outreach, personalized follow-up, and referrals to generate repeat business and client loyalty.
Speak confidently about the Vince aesthetic and turn styling conversations into brand-focused interactions that drive sales.
Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
Model strong selling and clienteling behaviors on the sales floor to inspire and elevate the team.
Support store operations as needed, including POS, merchandising, inventory, and visual standards.
Uphold company policies, including loss-prevention and operational procedures.

Benefits

Medical, dental, and vision coverage.
Flexible spending and health savings accounts, with employer funding for the health savings account.
401(k) with employer match.
Paid time off for vacation, sick, and personal leave, plus company holidays.
Clothing allowance and merchandise discounts.
$400 annual gym reimbursement.
Mental health support tools and telehealth psychology and psychiatry.
Paid parental leave and supplemental infertility coverage.
Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
Supplemental hospital indemnity, specified disease, and accident coverage.
Pre-tax commuter benefits for transit and parking.
Discounted pet, home, auto, and legal insurance.