Sales Supervisor

MCM Products USA•Tampa, FL

About The Position

As a Sales Supervisor, you will be an integral part of MCM’s retail leadership team. The role’s primary responsibility is to provide the highest level of customer service by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business. The Selling Supervisor serves as a link between the management team and sales associates, and assists with a range of functions, including maintaining a clientele book, merchandising the sales floor, and motivating employees to exceed sales objectives. The ideal candidate is a quick thinker with a friendly manner and excellent customer service skills.

Requirements

  • At least two years of luxury retail experience in a similar or supervisory role.
  • Consistently exhibit competencies relative to the position.
  • Demonstrate an inspirational attitude that contributes to a positive team environment.
  • Build and maintain effective working relationships with team members and set and maintain high performance standards.
  • Learn and adapt quickly in a fast-paced environment.
  • Strong interpersonal and communication skills.
  • Work independently and with discretion, and effectively under pressure.
  • Excellent skills operating personal computers, POS systems, and software packages including MS Office.
  • Ability to influence and negotiate.

Responsibilities

  • Support the Store Manager with management and coordination of the store’s daily operations.
  • Perform store functions such as opening and closing, checking in merchandise, and preparing and making deposits as needed.
  • Supervise sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
  • Coach sales staff.
  • Promote and sell products to ensure customer satisfaction.
  • Assist the Store Manager with operational excellence.
  • Maintain a clientele book and merchandise the sales floor.
  • Motivate employees to exceed sales objectives.
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