Sales Supervisor

Michael Kors•Mercedes, TX

About The Position

Michael Kors is seeking a stylish, results-oriented Sales Supervisor with a passion for fashion and customer engagement. The role focuses on achieving personal and store sales goals while prioritizing the customer experience through team supervision and guidance. The Sales Supervisor works in a fast-paced, creative retail environment and has opportunities for development and growth. The role supports upper management in driving results, performs key opening and closing duties and operational tasks, and develops customer relationships through product and trend knowledge and styling guidance. The Sales Supervisor also coaches and empowers the team to meet high customer-service standards while demonstrating leadership and the ability to multitask. The position requires flexibility to meet store scheduling and availability expectations, including working weekends, holidays, and high-traffic retail and sales days. Physical requirements include standing and walking for extended periods, lifting and carrying merchandise, and working in busy store environments.

Requirements

At least 2 years of relevant retail experience.
Proficiency in reading, writing, and speaking English.
Authorization to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa at this time.
Ability to meet store scheduling and availability expectations, including a flexible schedule with weekends, holidays, and high-traffic retail and sales days.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to lift and carry up to 30 pounds.
Ability to reach overhead, bend, kneel, and stoop.
Ability to handle merchandise and operate point-of-sale equipment.
Ability to visually assess merchandise and customer needs.
Ability to communicate clearly with customers and team members in written and verbal formats.
Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.

Nice To Haves

A self-starter who wants to mentor others and continue developing personal leadership qualities.
Energetic, motivated, and engaging, with a love for fashion and a desire to serve as a brand ambassador.
Knowledge of clienteling and the ability to build lasting customer relationships.
Technologically savvy, with an entrepreneurial spirit.

Responsibilities

Assist upper management in driving results through a strategic and multifaceted approach.
Perform key opening and closing duties and operational tasks.
Foster customer relationships by developing personal knowledge of current trends and coaching styling techniques.
Empower and coach the team to ensure the highest level of customer-service standards.
Strive to achieve personal and store sales goals while prioritizing the customer experience.
Demonstrate flexibility and a desire for individual growth in a fast-paced store environment.