Temporary Sales Supervisor (Part-Time)

Richemont•San Jose, CA
•$30 - $35

About The Position

The Sales Supervisor at Delvaux in San Jose ensures a seamless client journey by maintaining strong sales and supporting the sales team in the selling ceremony. The role partners with the Store Manager to maintain a well-run store, leads the team in delivering outstanding customer service, and supports store operations. This is a temporary, part-time position.

Requirements

  • At least 5 years of retail experience.
  • Vast knowledge of leather goods and CRM experience.
  • Strong knowledge of and passion for the brand and luxury industry.
  • Strong sales-floor presence and a client-focused mindset.
  • Strong interpersonal, communication, organizational, and follow-through skills.

Nice To Haves

  • At least 2 years of management or supervisory experience, preferably in a luxury setting.

Responsibilities

  • Motivate the team and foster teamwork, trust, and collaboration in the store.
  • Drive sales and achieve sales goals through sales strategies, clienteling, sourcing new customers, and building long-term relationships with existing customers.
  • Measure sales performance and conversion rates daily, assess the business, and recommend actions based on strengths and opportunities.
  • Lead by example in providing outstanding customer service and developing client relationships.
  • Support store operations as needed, including visual merchandising, opening and closing procedures, and inventory management.
  • Partner with the Store Manager to train, coach, and develop sales associates.
  • Assist the Store Manager with daily briefings covering sales, client outreach, KPIs, and product performance.
  • Lead on the selling floor, assist the team in hosting clients, and coach team members to improve the retail experience and clienteling.
  • Build and maintain strong working relationships with external partners, including concession shop stores.

Benefits

  • Medical, dental, and vision programs.
  • Health savings and flexible spending accounts.
  • Life insurance and disability benefits.
  • 401(k) with employer match.
  • Paid time off.
  • Wellness reimbursement benefit.
  • Access to the employee assistance program.
  • Volunteer days off.
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