Temporary Sales Supervisor (Part-Time)
About The Position
Delvaux, a Belgian luxury leather goods brand founded in 1829, is hiring a Sales Supervisor for its San Jose boutique. The Sales Supervisor ensures a seamless client journey by maintaining strong sales and supporting the sales team in the selling ceremony. The role also partners with the Store Manager to maintain a well-run store. The Sales Supervisor leads and motivates the team, drives sales and client development, evaluates business performance, and provides outstanding customer service. The position supports store operations, helps train and develop sales associates, contributes to daily business briefings, leads the selling floor, and builds relationships with external partners.
Requirements
- At least 5 years of retail experience.
- Vast knowledge of leather goods and CRM experience.
- Strong knowledge of and passion for the brand and luxury industry.
- Strong sales-floor presence and a client-focused mindset.
- Strong interpersonal, communication, organization, and follow-through skills.
Nice To Haves
- At least 2 years of management or supervisory experience, preferably in a luxury setting.
Responsibilities
- Lead the business by motivating the team and fostering teamwork, trust, and collaboration in the store.
- Drive sales and achieve sales goals through sales strategies, clienteling, sourcing new customers, and fostering long-term relationships with existing customers.
- Maximize sales and measure sales performance and conversion rates daily; assess the business and make recommendations based on strengths and opportunities.
- Lead by example and support a client-centric environment through outstanding customer service and continuous client development.
- Support store operations as needed, including visual merchandising, opening and closing procedures, and inventory management.
- Partner with the Store Manager to train, coach, and develop sales associates.
- Assist the Store Manager with daily briefings, communicating sales, client outreach, KPIs, and product performance.
- Lead the selling floor, assist the team in hosting clients, and coach team members to improve the retail experience and clienteling.
- Create and foster strong working relationships with external partners, including concession shop stores.
Benefits
- Medical, dental, and vision programs.
- Health savings and flexible spending accounts.
- Life insurance and disability benefits.
- 401(k) with employer match.
- Paid time off.
- Wellness reimbursement benefit.
- Access to an employee assistance program.
- Volunteer days off.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
